Error 9002 and constant connectivity issues with NA Data Centre

[Pebbelzz]

For the past few weeks I've been getting 90002 where since 2.0 started I never seemed to get them. And since yesterdays patch they've now turned into 90006 and they are more frequent than the 90002 I was getting prior to the 3.3 patch.

Country: USA - State: Virginia
ISP: Lumos Networks
Server: Brynhildr

[Meatbun13]

Victoria, Australia
Optus
Disconnection 90006
NA Servers

Started a couple of days before the update, and haven't been able to stay in the game for longer than 5 minutes at a time. Worst was lasting 7 seconds. Issues started off as just kicking me from the game when I attempted to battle, but now it's for anything and everything, even if I stand there and do nothing at all.

[Zebyxus]

Victoria, Australia
Optus
Disconnection 90006
NA Servers

Started a couple of days before the update, and haven't been able to stay in the game for longer than 5 minutes at a time. Worst was lasting 7 seconds. Issues started off as just kicking me from the game when I attempted to battle, but now it's for anything and everything, even if I stand there and do nothing at all.

I fear that being Aussie, we aren't going to get much attention down here. I'm also getting intermittent lag issues, severe enough to make dodging AoE's a waste of time because by the time I dodge, I'm already dead as the server doesn't pick up I'm clear of the attack. Also getting kicked with error code 90006, followed by Lobby Server Error 2002.

[WhenInDoubt]

No lag in game necessarily, but I did experience a disconnect that has left me at a permanent Lobby Error 2002 when attempting to reconnect to North American data centers. This is my day off and chance to get things done on XIV, but I'm locked out currently with this error. Both Aether and Primal data centers are currently giving me this error.

Really hoping this is fixed shortly so that I can actually make some progress today before maintenance.

[Acidblood]

Quick update: I do seem to be able to get a stable connection using BattlePing connected via the 'Sydney 1' server (played smoothly for 20 minutes, haven't tried any of the other servers yet).

While not really a solution, and it probably only works on PC, at least it's something until Optus pull their thumb out.

[JoninRock]

UPDATE: I've linked this post to Optus' twitter, hopefully they have a better scope of what was happening.

[Aviars]

Well I'm getting constant 90006 and 90002's and I'm in California haha ^^

[Melona]

Quick update of sorts... Had a chat with Optus tech support and this was the result:

(Optus tec):Our lead technicians had checked the routing of the NA server and it looks like it's connecting to a CA server and causing drop outs
(Optus tec):It's actually something that we are unable to control on our end
(Optus tec):You may need to contact the host to check it on their end as well
You:Oh dang, okay. would you be able to perhaps tell me why this issue seems to only be affefcting Optus users if that's the case then? :/
(Optus tec):I've actually requested for our lead technicians to look into this further since you did advise that only Optus customers are affected
(Optus tec):Although it's something that we are unable to control
(Optus tec):We'll check if there are anything that we can do on our network then for you

...so fingers crossed :/
Also sent a tweet to Optus, but it seems as if they're not replying to me, lol.
Edit: also opened a SE ticket. lets hope this gets resolved soon! If you guys could maybe help speed up the process by sending in some too... LOL

[JoninRock]

Quick update of sorts... Had a chat with Optus tech support and this was the result:

(Optus tec):Our lead technicians had checked the routing of the NA server and it looks like it's connecting to a CA server and causing drop outs
(Optus tec):It's actually something that we are unable to control on our end
(Optus tec):You may need to contact the host to check it on their end as well
You:Oh dang, okay. would you be able to perhaps tell me why this issue seems to only be affefcting Optus users if that's the case then? :/
(Optus tec):I've actually requested for our lead technicians to look into this further since you did advise that only Optus customers are affected
(Optus tec):Although it's something that we are unable to control
(Optus tec):We'll check if there are anything that we can do on our network then for you

...so fingers crossed :/
Also sent a tweet to Optus, but it seems as if they're not replying to me, lol.
Edit: also opened a SE ticket. lets hope this gets resolved soon! If you guys could maybe help speed up the process by sending in some too... LOL

Thanks for the your trouble, I've happened to take a ticket too, but they have another maintenance tonight so hopefully this might "accidentally" fix our connection in some ways.

[JoninRock]

UPDATE: Ever since the new update drops in, I can play this game smoothly again. Hope everyone at least people who have the same ISP as me have been resolved too. Have fun, guys!