Error 9002 and constant connectivity issues with NA Data Centre

[Valenaria]

Brisbane, Queensland
Optus

Behemoth, Balmung, Cactaur

I have had issues for the last week so severe that as I sit here tonight after downloading the patch, I can not even stay connected long enough for my bars to populate, let alone move. I did put a ticket in with Support earlier this week, and that was by sheer luck, as it would disconnect me before I could write out more than the bare minimum.

I have had rubber banding so badly in dungeons, it threw me out several times during them and I was lucky to complete, until yesterday when nothing could be done at all. People in the dungeons were reporting the same issues, lag spikes, and they were in different countries... notably, US and Australia.

This issue happens often before a patch for me, though never this bad, so I thought it would clear after the 3.3 patch. This time, it has become completely unplayable after the patch.

Yesterday, I was receiving the versioning errors in the 20000's, also 90002 and 90006 errors, and for the first time ever an authentication error, being thrown to lobby and often desktop. I use the token. Today, the errors have changed to consistent 90006 errors.

I have tried all the suggested things from the forums, save re installing. I did play Guild Wars 2 last evening with no problems at all, and I play a North American Server there.

Thank you for any light you can shed on this problem. There is naught I can do at this point but wait and hope.

[Violet_Stardust]

Apparently mine started disconnecting in dungeons and only dungeons. Then it started affecting the main world now it disconnects upon log on. Get to shoot some rats that don't fight back.
I just get 90006 all the time, is that the same as 90002?

[Setharius]

I've noticed I also get similar packet loss issues with Umontreal.ca (funnily enough, same city as my server). If it's not optus, then my guess is that would have to be where it routes to is the issue (still an issue with optus imo). Friend of mine in brissy and another in Townsville is with Internode and both have zero problems with the same server I'm connected to (jenova).

Oh and since patch 3.3 I now get error code 90006 and can't play longer than 5-10mins before getting d/c'd.

[SionicMatrix]

I think it's definitely an Optus issue because you don't see any other people getting these issues. I spoke to Optus and the only advice they gave me was "to contact the server hosts", despite everyone else being able to play the game. I just wanna play 3.3

[Acidblood]

Armidale, NSW, Optus NBN

Same problem, started about Fri 3rd of June and has progressively gotten worse. I can usually connect fine, and depending on the population in the area it runs OK for a few seconds to a few minutes, but then nothing and 90k

I'm definitely thinking it is an Optus problem as I get the same issue tethering my mobile, which is also on Optus, but an old Telstra dongle works just fine. Also, for some reason the PS4 seems to work a bit better than my PC, and I haven't had an issues with other games (or websites, or streaming)... but they may be hosted more locally.

[JoninRock]

I was talking to one of the tech support today, but she doesn't have any idea what I was talking about and suggests me to talk to SE Support. They keep claiming their internet is "Fine" and I mentioned people who plays this game under the same ISP were having the same issue, again, unhelpful response. Better try my luck contacting through other ways.

I never had any issue with this game until recently, but since not a lot of other players are affected (at least of some aussies with different ISP), I'm definitely think there's some problem from Optus' side.

[Hullabaloo]

Chiming in to confirm another Optus AU (Victoria) customer having the same problem. I really hope this gets resolved somehow : (

[lfwinter]

Also Optus Australia (NSW), having the same problem constant lag spikes and dc :\

[Evariste]

I'm having the same issue as well. I would keep getting 200002 Lobby server errors. If I do get in the game, I would disconnect 5 minutes after. The only way to circumvent the issue for me is to use tunnelling services such as Pingzapper. Here's my info:

Country: Singapore
ISP: Singtel
Server: Balmung.

However, when I connect to other data centers (EU and JP ones) and login to their servers, I do not experience any connectivity issues at all.

[Pebbelzz]

For the past few weeks I've been getting 90002 where since 2.0 started I never seemed to get them. And since yesterdays patch they've now turned into 90006 and they are more frequent than the 90002 I was getting prior to the 3.3 patch.

Country: USA - State: Virginia
ISP: Lumos Networks
Server: Brynhildr