Constant Disconnects- (30002)1320003409,38112040,5

[BeesBaelish]

SE, PLEASE ANSWER US. We just started paying for this game. It's ridiculous that we can't even play it now!

1. – Operating System? Win7 64bit
2. - Antivirus program? Norton Antivirus
3. – Internet Service Provider? Cox Communications
2) Exact Error Message (30002)1325562104,33979113,5
3) Frequency of 30002 Error? Every 5 minutes. Most recently around 7pm EST 1/7/11.
4) What area were you in when the error occurred? Ul'dah- The Fronds, Gridania
5) What were you doing when the error occurred? I was changing my gear in Ul'dah. My roommate had the problem at the same time when he was trying to enter the Ifrit battle.
6) Were you in a party at the time the error occurred? No, but my roommate was.
7) Estimate number of characters that were near you at time of error? 20-25
8) Were you able to log back into FFXIV after the error? Yes, but only for a few minutes at a time. I've given up at this point.

[Vili]

Starting to happen to me now as well. I cant stay in game for more than 5 minutes. Having problems with Lodestone as well.

Was having this issue a couple weeks ago I think it was but it went away, now it's back. Like the OP it's not my Computer, Router, or Modem.

1. – Operating System? Win7 64bit
2. - Antivirus program? Microsoft Security Essentials
3. – Internet Service Provider? Charter Communications
2) Exact Error Message (30002)1325562104,33979113,5
3) Frequency of 30002 Error? Every 1 to 3 minutes. Date: 2 Jan 2012 Time: Around 2230 EST
4) What area were you in when the error occurred? Western Thanalan - Nophica's Wells
5) What were you doing when the error occurred? I was on Botanist, doing things Botanists do.
6) Were you in a party at the time the error occurred? No
7) Estimate number of characters that were near you at time of error? 0 - 2
8) Were you able to log back into FFXIV after the error? Yes, but only for a few minutes at a time.

There is really something wrong with this server that needs addressing.
And not one person from SE about this other than the one in post #2? Be nice to know this is even being looked into.

And it is happening again.
1. – Operating System? Win7 64bit
2. - Antivirus program? Microsoft Security Essentials
3. – Internet Service Provider? Charter Communications
2) Exact Error Message (30002)1325562104,33979113,5
3) Frequency of 30002 Error? Every 1 to 3 minutes. Date: 14 Jan 2012 Time: Around 0030 EST
4) What area were you in when the error occurred? Turning Leaf
5) What were you doing when the error occurred? On Archer standing around.
6) Were you in a party at the time the error occurred? No
7) Estimate number of characters that were near you at time of error? 12-15
8) Were you able to log back into FFXIV after the error? Yes, but only for a few minutes at a time.

I have noticed when this is happening it is hard to connect to the lodestone, yet I can connect to everything else just fine. Also my download and upload speeds are fine.

[Guevara]

To be honest I think there is no point in posting here anymore.... they are just never gonna reply.

We need to only be patient and wait till the 2.0 new server system is up.... crossing fingers for it to be better.

[Exander]

Steps:
Log in, do a few things then Disconnect

Date & Time:

All day many times from 2am EST to 9 pm EST

Frequency:
State how frequent the issue occurs. Please select from the following.
1.Always - crafting , standing, playing in general. It was happening often a few weeks ago then stopped and now is happen more, Seem to get DC'd once every hour from the servers

Platform:
(Windows PC)

PC Manufacturer & Model Number:
Name of the manufacturer and the model number of the PC you use to play the game.
"Homebuilt Computer" Intel Core i5 760 Quad Core, 6GB DDR3 RAM, 1TB 7200RPM HD

Operating System:
Windows 7 64Bit

Graphics Card:
nVidia 560 GTX Ti

ISP:
Cablevision

Type of Internet Connection:
Specify the type of internet connection. Cable high Speed 8mbs down , 2 mbs up (confirmed speeds online)

Seems to be a constant thing tonight on Mysidia.

[Faeldra]

18-01-2025 GTM+1 10:00

An error has occurred on the game server.
(30002)1326877194,7324471,5

Talking to Retainer Faeldra in Tanners Row Uldah.

========================================

18-01-2025 GTM+1 14:30~35 (I was afk)

An error has occurred on the game server.
(30002)1326893722,7324471,5

Standing Idle in a party of 2 persons.
Coerthas Eastern Lowlands (55,36) Kashuan

========================================

The Client then Logs me back to the character chose screen.

Clients seems to be slow, on interactions etc,
And Cut Scene's seems to trigger Crashes more often. Ive heard allot of ppl having this problem. My 2nd System has this problem to, Not simontaniously doh.

Connection Type:
DSL alwais on connection. 5mbit Down / 1mbit Up.

FFXIV Client version 1.20a Running in Compatability for WinXP SP3 (I tryed this to check if the errors will stop, but thay dont.)

Character Shadows ON
Dust Effects OFF
Extended Drawing ON
Physics ON
Frame Rate Limit 30 fps
Display Mode Windowed
Windows Size 1368x768
Multisampling 4x MSAA
General Drawing Quality 8 (Standard)
Background Drawing Quality 3 (Standard)
Shadow Details Standard

Ambient Occlusion OFF
Depth of Fields OFF
Disable cutscene effects OFF
Enable hardware mouse curson ON
Texture Quality Standard
Texture Filtering Standard
Active Gamepad MotioninJoy Virtual Game Controller (PS3 Sixaxis)


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Ultimate Edition Service Pack 1 32bit (build 7601)
Processor AMD Phenom(tm) 9450e Quad-Core Processor
Number of Processors Logical Core Count 4 Physical Core Count 4
BIOS BIOS Date: 03/26/08 10:37:53 Ver: 08.00.12
Language Nederlands (Landinstelling: Nederlands)
Physical Memory 3071.305MB
Virtual Memory 2047.875MB
Page File 6140.895MB
Storage C:\ Hard Disk Drive Total Disk Space 74.521GB Free Disk Space 12.605GB
Storage X:\ Hard Disk Drive Total Disk Space 199.203GB Free Disk Space 51.996GB
Storage Y:\ Hard Disk Drive Total Disk Space 115.296GB Free Disk Space 75.290GB
DirectX Version DirectX 11
Graphic Device(s) NVIDIA GeForce 9600 GT
+Device \\.\DISPLAY1
+Chip GeForce 9600 GT
+Maker NVIDIA
+Video Memory 497.563 MB
+Shared Video Memory 1279.652 MB
+DAC Type Integrated RAMDAC
+Display Mode 1440 x 900 (32 bit) (60Hz)
+Driver nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
+Driver Version 8.17.0012.8562
+Driver Date 15-10-2011 9:53:00
+Driver Language Engels
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Luidsprekers (High Definition Audio-apparaat)
+Device ID {8676D62A-28B8-475C-B391-04F84A22A14A}
+Device Name HdAudio.sys
+Driver Version 6.01.7601.17514
+Driver Language Nederlands
+Driver Date 20-11-2010 11:00:21
Sound Device(s) Digitale audio (S/PDIF) (High Definition Audio-apparaat)
+Device ID {F4880B36-CA09-4989-8A3E-4F6A7D72E43C}
+Device Name HdAudio.sys
+Driver Version 6.01.7601.17514
+Driver Language Nederlands
+Driver Date 20-11-2010 11:00:21
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Muis
+Notes Axis 3 Button 5 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Toetsenbord
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {F4DE0960-2A83-11E1-8001444553540000}
+Name Wired Keyboard 600
+Notes Axis 0 Button 1280 Field of View 0
Input Device(s) {F4E646C0-2A83-11E1-8002444553540000}
+Name Wired Keyboard 600
+Notes Axis 0 Button 256 Field of View 0
Input Device(s) {FEF5EF50-2B3F-11E1-8001444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {FEF5EF50-2B3F-11E1-8004444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 8 Button 20 Field of View 1
Input Device(s) {F4E646C0-2A83-11E1-8003444553540000}
+Name Trust Gaming Mouse
+Notes Axis 2 Button 0 Field of View 0
Input Device(s) {F4EA3E60-2A83-11E1-8004444553540000}
+Name Trust Gaming Mouse
+Notes Axis 0 Button 768 Field of View 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Naamloos - Kladblok
SQUARE ENIX Support Centre - Mozilla Firefox


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.0) - Nederlands
Avidemux 2.5 (32-bit)
Ext2Fsd 0.51
FINAL FANTASY XIV
J2SE Runtime Environment 5.0 Update 20
Java Auto Updater
Java(TM) 6 Update 30
K-Lite Mega Codec Pack 7.8.0
Microsoft Antimalware
Microsoft Security Client
Microsoft Security Essentials
MotioninJoy ds3 driver version 0.6.0005
Mozilla Firefox 9.0.1 (x86 nl)
NVIDIA Grafisch stuurprogramma 285.62
NVIDIA Install Application
NVIDIA-configuratiescherm 285.62
PowerISO
WinRAR 4.00 (32-bit)
eyeQ
µTorrent


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files\Infinite Mind LC\eyeQ\ARLaunch.exe 00000B14
C:\Program Files\Microsoft Security Client\msseces.exe 00000A1C
C:\Program Files\Mozilla Firefox\firefox.exe 000003F0
C:\Program Files\PowerISO\PWRISOVM.EXE 00000A48
C:\Program Files\SquareEnix\FINAL FANTASY XIV\ffxivconfig.exe 00000FF8
C:\Program Files\uTorrent\uTorrent.exe 00000B04
C:\Windows\Explorer.EXE 00000994
C:\Windows\system32\Dwm.exe 00000930
C:\Windows\system32\notepad.exe 0000121C
C:\Windows\system32\taskhost.exe 000008F8
C:\Windows\system32\wuauclt.exe 00000B7C

[Snoogy]

I have continued to get this error for the past 4 days!

the 30002 error happens all the time at the login screen for my character Esmee Fournier, I can login with my alt character no problem it is just my main character.

I have contacted ISP, No ports blocked;Did not fix
I have bought a new Router; Did not fix
I have deleted user folder: Did not fix
I have Reconfigured UPNP settings on both client and Routher; Did not fix
I have direct connected to modem; Did not fix
I have logged in with other users; no issues there, but still did not fix my issue

The issue is with the game Server! My connection is solid. Please assist. I've opened up 5 cases in 4 days and contacted live support which sucks by the way because they cant do anything about it. They literally know nothing and I don't understand how they can be considered support. HELP, I WANT A REFUND ON MY LOST DAYS!

[Snoogy]

I am on Saronia Server...stranded and lost...hopefully the maintenance planned for today will fix the issue but I am seriously doubtful. I can't believe how unresponsive SE is on this issue. The SE Support representative yesterday told me sadly "im sorry i just cant do anything..sorry, goodbye" which is pretty much what the Email support said as well. Thats why i have to post here sadly to get some visibility..but even then it looks like we're being ignored

[Sakurou]

I hope you all get this fixed. Its not fun d/cing every few min.
SE please reply and listen!!!!

[ninesunz]

Can you guys try a chckdsk on your PC and try again?

[Snoogy]

Ok guess what 3002 Error resolved itself. Not because I Changed Routers, Not because My ISP blocked ports, Not because I changed configuration on the SW client or the Router Configs, Not because I deleted any user file folders, But Pretty much only because SE brought down/restarted their Servers for the 1.20b Patch Release. SO NOTHING WAS WRONG WITH MY EQUIPMENT OR SETTINGS. IT WAS ALL ON THE GAME SERVER SIDE. STOP POINTING FINGERS AT USERS EQUIPMENT SE AND TAKE SOME RESPONSIBILITY FOR THE EQUIPMENT/SW THAT YOU"RE RUNNING ON YOUR END FOR ONCE. HAVING 6 different SUPPORT AGENTS SAY THE SAME CANNED BS is not what i CALL TECHNICAL SUPPORT. RESET THAT SERVER if You have people not able to login. WE CANT ALL WAIT FOR THE NEXT PATCH UPDATE BEFORE WE GET TO LOGIN AGAIN, CUZ WE'RE PAYING TO PLAY!