Quote Originally Posted by SE_Chris View Post
Thank you all for providing that information.

Just to summarize the particular issues at hand:
You are experiencing many different ranges of the 30002 error, including these.

The following typical fixes have not yielded a solid connection:
> Refreshing the router
> Circumventing the router
> Deleting the user folder
> Setting up Universal Plug and Play
> Uninstall/Reinstall
> Various contacts with the Internet Service Provider
The ping tests seem to be yielding generally higher response times but nothing extraordinary. (There seems to be a connection to the server.)
It does not appear to matter where the character is located. Or how many people they are near.

If anyone is able, it may be worth attempting the solution proposed by HyTeK and posting results. http://po.clancentral.us/viewtopic.php?p=55292#p55292

Moving forward we are presently working with the Development Team to try to find a solution to this problem. We can only recommend patience while we investigate the matter.
Thank you, thank you, thank you for a reply on this thread!

we won't feel left alone any more now. Please keep us posted on debugging progression even if a final solution is not ready yet.