Problem: For the past 6 months I am getting disconnects from the game. It seems the vast majority of these disconnects are isolated to housing wards. I now believe there is something that needs to be checked on both ISP and your servers. I am on a wired connection on PS4. Since I do not know the IPs of the housing servers themselves I'm limited on what kind of testing I can do on a PS4.

It's extremely disruptive to gameplay since housing wards are usually when I do crafting. This is costing me millions in materials if I try to craft in a housing ward since you do no return materials when I'm disconnected.

Time: Any
Frequency: Often
World name: Cactuar
Character name: QT Melon
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: 60
Party or solo: Solo
In-game time:
Area and coordinates: Housing Instances/Company Workshops
Housing: Mist Ward 4/Any Housing Ward
Steps:
1. Enter housing ward
2. Will Disconnect.
3. The times it disconnects is random and often will cause me to have to wait before re-entering the game since it still registers I'm logged in. Sometimes right when I log in again it goes right into a 9002 error.


Connection Specs
- Type of internet connection/provider - Cable Internet, Time Warner
- Modem maker/model number - Motorola Surfboard


Model Number of the PlayStation®4 You Are Using
- Model Number: N/A