Feedback Request on Network Delay

[rbrogue]

Date & Time - 10/31/2011 15:33 CST
Internet Service Provider - Time Warner Cable
Network type and speed - 30Mb(down) 5Mb(up) Cable

Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

1 <1 ms <1 ms <1 ms 192.168.0.2
2 14 ms 21 ms 13 ms 10.77.31.1
3 13 ms 16 ms 11 ms tge1-8.snantx1000-er03.texas.rr.com [24.28.133.00]
4 28 ms 23 ms 47 ms tengig0-0-0-2.snantx6000-rtr1.satx.rr.com [24.2.133.4]
5 19 ms 22 ms 35 ms ae23.dllatxl3-cr01.texas.rr.com [72.179.205.8]
6 23 ms 16 ms 33 ms 107.14.17.136
7 62 ms 66 ms 77 ms ae-3-0.cr0.lax30.tbone.rr.com [66.109.6.0]
8 101 ms 65 ms 87 ms ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
9 87 ms 59 ms 59 ms pacnet.com.any2ix.coresite.com [206.223.143.138

10 169 ms 165 ms 161 ms gi8-0-0.cr1.nrt1.asianetcom.net [202.147.0.121]

11 164 ms 168 ms 166 ms gi1-0-0.gw1.nrt5.asianetcom.net [202.147.0.178]

12 170 ms 167 ms 160 ms squareco.asianetcom.net [203.192.149.210]
13 179 ms 163 ms 169 ms 61.195.56.129
14 162 ms 171 ms 167 ms 219.117.144.2
15 168 ms 161 ms 169 ms 219.117.146.149
16 160 ms 168 ms 166 ms 219.117.146.129
17 196 ms 188 ms 174 ms 219.117.146.46
18 165 ms 168 ms 164 ms 202.67.52.81

Trace complete.

[Bahn]

Date & Time: 10/31/2011 @ 10:35 AM HST (1:35 PM PST)
ISP: Oceanic Time Warner Cable Hawaii
Network Type and Speed: Cable 10 Mbps down / 1 Mbps up
Global IP: Omitted

Anyway here's my report. I x'd out my internal network structure and my parts of my external IP for security purposes.

Tracing route to traceip.ffxiv.com [202.67.52.81] over a maximum of 50 hops:

1 1 ms <1 ms <1 ms 192.168.x.x
2 25 ms 13 ms 28 ms cpe-76-93-208-x.hawaii.res.rr.com [76.93.208.x]
3 14 ms 12 ms 12 ms ge0-0-0-19-oahuhimili-rtr2.hawaii.rr.com [24.25.230.162]
4 117 ms 70 ms 69 ms te0-0-0-2-tustca1-rtr3.socal.rr.com [24.25.229.162]
5 63 ms 71 ms 83 ms be6-tustca1-rtr1.socal.rr.com [66.75.161.50]
6 64 ms 63 ms 63 ms 107.14.17.134
7 63 ms 63 ms 63 ms ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
8 89 ms 101 ms 70 ms pacnet.com.any2ix.coresite.com [206.223.143.138]
9 167 ms 166 ms 166 ms gi8-0-0.cr1.nrt1.asianetcom.net [202.147.0.121]
10 175 ms 175 ms 175 ms gi1-0-0.gw1.nrt5.asianetcom.net [202.147.0.178]
11 162 ms 162 ms 176 ms squareco.asianetcom.net [203.192.149.210]
12 173 ms 172 ms 176 ms 61.195.56.129
13 159 ms 162 ms 159 ms 219.117.144.2
14 162 ms 162 ms 163 ms 219.117.146.149
15 169 ms 169 ms 169 ms 219.117.146.129
16 162 ms 164 ms 161 ms 219.117.146.38
17 171 ms 169 ms 169 ms 202.67.52.81

[R0ssdaddy]

Sorry if this was already posted, will post again with my info when i get home. This video show the problem quite clearly.

the 1-10 analogy of only reporting 1, 4, 8, 10 is an easier way of understanding, and this video shows it exactly.

[Chinook]

Date & Time: 10-31-2011 18:45 EST
Internet Service Provider: Vidéotron (Québec, Canada)
Network Type and Speed: Cable 15 m/sec


Détermination de l'itinéraire vers traceip.ffxiv.com [202.67.52.81]
avec un maximum de 50 sauts*:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 6 ms 7 ms 6 ms 10.85.216.1
3 6 ms 7 ms 7 ms 10.170.169.62
4 33 ms 14 ms 15 ms 216.113.123.158
5 24 ms 24 ms 25 ms 216.113.123.174
6 90 ms 90 ms 91 ms gw3.lax1.asianetcom.net [206.223.115.40]
7 192 ms 192 ms 192 ms gi6-0-0.cr1.nrt1.asianetcom.net [202.147.61.166]

8 200 ms 199 ms 199 ms gi1-0-0.gw1.nrt5.asianetcom.net [202.147.0.178]

9 200 ms 198 ms 199 ms squareco.asianetcom.net [203.192.149.210]
10 201 ms 226 ms 201 ms 61.195.56.129
11 192 ms 193 ms 192 ms 219.117.144.2
12 201 ms 200 ms 200 ms 219.117.146.149
13 200 ms 201 ms 200 ms 219.117.146.129
14 202 ms 201 ms 203 ms 219.117.146.38
15 193 ms 193 ms 192 ms 202.67.52.81

Itinéraire déterminé.

[Unowned]

* Comcast
* Cable Modem 20mbps down/ 3mbps up
* Location: San Francisco Bay Area, CA

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

>tracert -h 50 traceip.ffxiv.com

Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

Hiding #1 and #2 for privacy
3 8 ms 9 ms 13 ms te-5-3-ur04.walnutcreek.ca.sfba.comcast.net [68.
85.191.85]
4 13 ms 11 ms 12 ms te-1-6-0-0-ar01.oakland.ca.sfba.comcast.net [68.
85.155.106]
5 14 ms 13 ms 14 ms pos-2-3-0-0-cr01.sacramento.ca.ibone.comcast.net
[68.86.91.225]
6 19 ms 17 ms 17 ms pos-0-8-0-0-cr01.sanjose.ca.ibone.comcast.net [6
8.86.85.78]
7 17 ms 16 ms 16 ms pos-0-5-0-0-pe01.529bryant.ca.ibone.comcast.net
[68.86.88.2]
8 16 ms 16 ms 16 ms 80.156.163.153
9 125 ms 128 ms 129 ms 217.239.40.154
10 125 ms 125 ms 138 ms 80.150.170.106
11 130 ms 128 ms 128 ms 61.195.56.133
12 123 ms 121 ms 124 ms 219.117.144.6
13 127 ms 124 ms 121 ms 219.117.146.153
14 122 ms 121 ms 121 ms 219.117.146.141
15 127 ms 124 ms 145 ms 219.117.146.42
16 142 ms 123 ms 123 ms 202.67.52.81

Trace complete.

[Bahn]

Sorry if this was already posted, will post again with my info when i get home. This video show the problem quite clearly.

the 1-10 analogy of only reporting 1, 4, 8, 10 is an easier way of understanding, and this video shows it exactly.

THANK YOU! I was looking for this video. This is exactly what I meant - it simply isn't updating often enough. I honestly don't understand what these traceroutes will do (some of us have pretty acceptable pings of 150-200 ms to the final trace/ping server). Also, I don't understand why we're doing a traceroute to this server instead of each of our worlds, which would be a more accurate representation of our performance to each server (though I imagine they're all being hosted at the same provider and data center). Regardless, as I stated before, I think it's less of a network routing issue than it is a client-server issue.

Edit: SE_James - Here is the original thread where this discussion appeared in question:

http://forum.square-enix.com/ffxiv/t...ressed./page10

PLEASE forward this to the higher ups. This is absolutely important as a lot of constructive information and discussion was made in this thread that will help the devs know what's going on. The bottom line is it's not the latency or packet loss (though that may be the case for some playesr with really bad ADSL/low budget connections) that is causing our issues with being unable to dodge enemy WSes, but rather an inability for the client to update the server often enough on position changes.

[Akk]

Hello!

I've been experiencing three to five seconds of position lag in every game area under every circumstance at all times since FFXIV was released. Not only relating to my position/orientation, but while watching other players and MOBs, as well.
It's extremely noticeable compared to almost no lag (currently) between regeneration ending when weapons are readied, or using abilities/items, or interacting with the user interface, or etc...
This problem is related specifically to position lag and/or interpolation.


2011/10/31 12:00 17:00 22:00 PST
TDS Telecom
ADSL: 680 Kbps download, 400 Kbps upload


Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 15 ms 14 ms 14 ms h75-100-184-1.lactwa.dsl.dynamic.tds.net [75.100
.184.1]
3 32 ms 16 ms 17 ms lactwahed11-lag1-51.network.tds.net [69.21.152.2
8]
4 18 ms 17 ms 17 ms slkmwahed11-lag3-10.network.tds.net [64.50.230.8
1]
5 61 ms 61 ms 61 ms mntimndst51-tg0-7-1-0.network.tds.net [64.50.230
.77]
6 74 ms 75 ms 75 ms CHCGILDTcor01.peering.tds.net [206.223.119.64]
7 105 ms 76 ms 76 ms xe-0.equinix.chcgil09.us.bb.gin.ntt.net [206.223
.119.12]
8 90 ms 78 ms 77 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.3.9
8]
9 162 ms 139 ms 133 ms ae-5.r20.snjsca04.us.bb.gin.ntt.net [129.250.3.1
07]
10 240 ms 250 ms 245 ms as-2.r20.tokyjp01.jp.bb.gin.ntt.net [129.250.2.3
5]
11 233 ms 248 ms 246 ms ae-2.r25.tokyjp01.jp.bb.gin.ntt.net [129.250.2.9
3]
12 278 ms 237 ms 248 ms ae-5.a20.tokyjp01.jp.ra.gin.ntt.net [61.213.162.
170]
13 230 ms 240 ms 238 ms ge-2-2-1.a20.tokyjp01.jp.ra.gin.ntt.net [61.120.
146.94]
14 254 ms 252 ms 248 ms 219.117.144.2
15 221 ms 235 ms 229 ms 219.117.146.149
16 237 ms 238 ms 242 ms 219.117.146.129
17 242 ms 303 ms 246 ms 219.117.146.46
18 241 ms 241 ms 242 ms 202.67.52.81

Trace complete.


Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 14 ms 13 ms 14 ms h75-100-184-1.lactwa.dsl.dynamic.tds.net [75.100
.184.1]
3 17 ms 20 ms 16 ms lactwahed11-lag1-51.network.tds.net [69.21.152.2
8]
4 19 ms 18 ms 24 ms slkmwahed11-lag3-10.network.tds.net [64.50.230.8
1]
5 61 ms 62 ms 61 ms mntimndst51-tg0-7-1-0.network.tds.net [64.50.230
.77]
6 75 ms 76 ms 74 ms CHCGILDTcor01.peering.tds.net [206.223.119.64]
7 76 ms 77 ms 75 ms xe-0.equinix.chcgil09.us.bb.gin.ntt.net [206.223
.119.12]
8 77 ms 78 ms 78 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.3.9
8]
9 133 ms 129 ms 126 ms ae-5.r20.snjsca04.us.bb.gin.ntt.net [129.250.3.1
07]
10 237 ms 237 ms 233 ms as-2.r20.tokyjp01.jp.bb.gin.ntt.net [129.250.2.3
5]
11 253 ms 240 ms 245 ms ae-2.r25.tokyjp01.jp.bb.gin.ntt.net [129.250.2.9
3]
12 235 ms 252 ms 237 ms ae-5.a20.tokyjp01.jp.ra.gin.ntt.net [61.213.162.
170]
13 238 ms 234 ms 257 ms ge-2-2-1.a20.tokyjp01.jp.ra.gin.ntt.net [61.120.
146.94]
14 250 ms 240 ms 257 ms 219.117.144.2
15 242 ms 222 ms 230 ms 219.117.146.149
16 241 ms 234 ms 245 ms 219.117.146.129
17 235 ms 235 ms 235 ms 219.117.146.46
18 244 ms 243 ms 255 ms 202.67.52.81

Trace complete.


Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

1 <1 ms 1 ms <1 ms 192.168.0.1
2 15 ms 15 ms 14 ms h75-100-184-1.lactwa.dsl.dynamic.tds.net [75.100
.184.1]
3 17 ms 16 ms 17 ms lactwahed11-lag1-51.network.tds.net [69.21.152.2
8]
4 18 ms 19 ms 18 ms slkmwahed11-lag3-10.network.tds.net [64.50.230.8
1]
5 99 ms 62 ms 61 ms mntimndst51-tg0-7-1-0.network.tds.net [64.50.230
.77]
6 76 ms 75 ms 75 ms CHCGILDTcor01.peering.tds.net [206.223.119.64]
7 76 ms 76 ms 76 ms xe-0.equinix.chcgil09.us.bb.gin.ntt.net [206.223
.119.12]
8 98 ms 77 ms 79 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.3.9
8]
9 162 ms 127 ms 133 ms ae-5.r20.snjsca04.us.bb.gin.ntt.net [129.250.3.1
07]
10 246 ms 230 ms 247 ms as-2.r20.tokyjp01.jp.bb.gin.ntt.net [129.250.2.3
5]
11 261 ms 262 ms 249 ms ae-2.r25.tokyjp01.jp.bb.gin.ntt.net [129.250.2.9
3]
12 239 ms 242 ms 258 ms ae-5.a20.tokyjp01.jp.ra.gin.ntt.net [61.213.162.
170]
13 235 ms 243 ms 237 ms ge-2-2-1.a20.tokyjp01.jp.ra.gin.ntt.net [61.120.
146.94]
14 261 ms 261 ms 249 ms 219.117.144.2
15 222 ms 226 ms 228 ms 219.117.146.149
16 249 ms 237 ms 249 ms 219.117.146.129
17 246 ms 275 ms 237 ms 219.117.146.46
18 236 ms 242 ms 242 ms 202.67.52.81

Trace complete.


Good luck!
頑張れ

[VisionHolder]

Date & Time: 05:00 1 Nov 2011
Internet Service Provider: Time Warner Cable
Network Type and Speed: Road Runner® Broadband - 7 Mbps downstream

tracert Result:


Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 6 ms 7 ms 10.131.224.1
3 6 ms 7 ms 7 ms gig0-0-3.rlghnca-rtr1.nc.rr.com [24.25.20.74]
4 9 ms 9 ms 8 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0]
5 16 ms 15 ms 14 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
6 15 ms 14 ms 14 ms 107.14.19.133
7 12 ms 14 ms 15 ms 80.150.171.13
8 192 ms 190 ms 192 ms 217.239.40.154
9 187 ms 186 ms 187 ms 80.150.170.106
10 189 ms 187 ms 188 ms 61.195.56.133
11 189 ms 187 ms 189 ms 219.117.144.6
12 187 ms 186 ms 189 ms 219.117.146.153
13 190 ms 189 ms 189 ms 219.117.146.141
14 190 ms 188 ms 191 ms 219.117.146.50
15 185 ms 183 ms 185 ms 202.67.52.81

Trace complete.


Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 7 ms 11 ms 10.131.224.1
3 8 ms 7 ms 7 ms gig0-0-3.rlghnca-rtr1.nc.rr.com [24.25.20.74]
4 9 ms 8 ms 7 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0]
5 15 ms 14 ms 17 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
6 15 ms 15 ms 16 ms 107.14.19.133
7 13 ms 13 ms 15 ms 80.150.171.13
8 195 ms 190 ms 190 ms 217.239.40.154
9 203 ms 187 ms 187 ms 80.150.170.106
10 188 ms 189 ms 189 ms 61.195.56.133
11 189 ms 188 ms 189 ms 219.117.144.6
12 187 ms 189 ms 187 ms 219.117.146.153
13 203 ms 190 ms 189 ms 219.117.146.141
14 209 ms 190 ms 191 ms 219.117.146.50
15 186 ms 211 ms 185 ms 202.67.52.81

Trace complete.


Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 15 ms 7 ms 10.131.224.1
3 7 ms 9 ms 9 ms gig0-0-3.rlghnca-rtr1.nc.rr.com [24.25.20.74]
4 6 ms 8 ms 8 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0]
5 34 ms 15 ms 14 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
6 15 ms 16 ms 16 ms 107.14.19.133
7 15 ms 14 ms 17 ms 80.150.171.13
8 194 ms 192 ms 189 ms 217.239.40.154
9 193 ms 193 ms 188 ms 80.150.170.106
10 188 ms 187 ms 188 ms 61.195.56.133
11 188 ms 189 ms 187 ms 219.117.144.6
12 187 ms 188 ms 191 ms 219.117.146.153
13 190 ms 189 ms 190 ms 219.117.146.141
14 194 ms 192 ms 190 ms 219.117.146.50
15 185 ms 184 ms 183 ms 202.67.52.81

Trace complete.

[Halvaard_Vidan]

• Date & Time: Tuse Nov. 1st, 2011 12:54pm EST
• Internet Service Provider: Brighthouse Cable
• Network Type and Speed: DSL
• Global IP (optional)
• tracert Result*

Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 24 ms 16 ms 39 ms cpe-72-185-176-1.tampabay.res.rr.com [72.185.176.1]
3 13 ms 12 ms 12 ms gig12-0-0-2007.tampfledc-rtr1.tampflrdc.rr.com [65.32.37.34]
4 15 ms 31 ms 30 ms 653213hfc202.tampabay.res.rr.com [65.32.13.202]
5 26 ms 12 ms 13 ms 72-31-208-1.net.bhntampa.com [72.31.208.1]
6 35 ms 35 ms 34 ms ae-11-11.cr0.dfw10.tbone.rr.com [66.109.10.12]
7 70 ms 73 ms 69 ms ae-3-0.cr0.lax30.tbone.rr.com [66.109.6.0]
8 75 ms 74 ms 73 ms ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
9 73 ms 71 ms 73 ms pacnet.com.any2ix.coresite.com [206.223.143.138]
10 181 ms 180 ms 181 ms gi8-0-0.cr1.nrt1.asianetcom.net [202.147.0.121]
11 178 ms 178 ms 178 ms gi1-0-0.gw1.nrt5.asianetcom.net [202.147.0.178]
12 178 ms 180 ms 186 ms squareco.asianetcom.net [203.192.149.210]
13 180 ms 179 ms 203 ms 61.195.56.129
14 183 ms 181 ms 178 ms 219.117.144.2
15 185 ms 180 ms 187 ms 219.117.146.149
16 179 ms 179 ms 179 ms 219.117.146.129
17 185 ms 182 ms 181 ms 219.117.146.38
18 180 ms 180 ms 179 ms 202.67.52.81

Trace complete.

C:\Documents and Settings\Administrator>tracert -h 50 traceip.ffxiv.com

Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 50 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 48 ms 29 ms 24 ms cpe-72-185-176-1.tampabay.res.rr.com [72.185.176.1]
3 13 ms 12 ms 12 ms gig12-0-0-2007.tampfledc-rtr1.tampflrdc.rr.com [65.32.37.34]
4 13 ms 11 ms 12 ms 653213hfc202.tampabay.res.rr.com [65.32.13.202]
5 11 ms 11 ms 13 ms 72-31-208-1.net.bhntampa.com [72.31.208.1]
6 34 ms 34 ms 34 ms ae-5-10.cr0.dfw10.tbone.rr.com [66.109.6.106]
7 73 ms 70 ms 73 ms ae-3-0.cr0.lax30.tbone.rr.com [66.109.6.0]
8 72 ms 73 ms 73 ms ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
9 74 ms 75 ms 71 ms pacnet.com.any2ix.coresite.com [206.223.143.138]
10 180 ms 178 ms 178 ms gi8-0-0.cr1.nrt1.asianetcom.net [202.147.0.121]
11 180 ms 200 ms 179 ms gi1-0-0.gw1.nrt5.asianetcom.net [202.147.0.178]
12 179 ms 180 ms 180 ms squareco.asianetcom.net [203.192.149.210]
13 193 ms 179 ms 179 ms 61.195.56.129
14 181 ms 178 ms 186 ms 219.117.144.2
15 181 ms 194 ms 178 ms 219.117.146.149
16 179 ms 195 ms 178 ms 219.117.146.129
17 183 ms 182 ms 182 ms 219.117.146.38
18 180 ms 178 ms 179 ms 202.67.52.81

Trace complete.

Now I haven't done this fight yet but I've have plenty of other issues that I'd relate to lag/latency.

[EcchiMan]

Get ready to be super jealous!

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\nonta>tracert -h 50 traceip.ffxiv.com

traceip.ffxiv.com [202.67.52.81] へのルートをトレースしています
経由するホップ数は最大 50 です:

1 1 ms 1 ms 1 ms ntt.setup [192.168.1.1]
2 6 ms 6 ms 6 ms Sai1B1.vectant.ne.jp [163.139.127.215]
3 6 ms 6 ms 7 ms 163-139-127-222.rv.vectant.ne.jp [163.139.127.222]
4 7 ms 7 ms 7 ms ed57.IFL6.vectant.ne.jp [163.139.69.57]
5 7 ms 8 ms 7 ms ae0.core1.otemachi.vectant.ne.jp [163.139.128.54]
6 8 ms 8 ms 6 ms 210.173.176.26
7 7 ms 10 ms 7 ms 219.117.144.2
8 8 ms 8 ms 8 ms 219.117.146.149
9 8 ms 8 ms 8 ms 219.117.146.129
10 8 ms 10 ms 10 ms 219.117.146.46
11 7 ms 7 ms 8 ms 202.67.52.81

トレースを完了しました。

C:\Users\nonta>