As a paying customer I demand that you add spam filtering to /tell messages to filter out gold spammers. These messages are way to frequent.
I sent in a ticket and you responded by asking me to keep a record of who is spamming me and dates and times lol I should not have to provide this service for you unless you wish to pay me for this. This is YOUR job not mine. Please log into the game your selves and you will easily see these messages yourselves.

Spam filter suggestions:
1 - New players have limitations to how many different people they can send /tell's to AND/OR New players can only send /tells to players in there friends list or guild.
2 - Allow players to decide for themselves who they wish to receive /tell messages from. I would love to see an option to only receive /tell messages from players in my guild or in my friends list.
3 - filter our key words or variations of key words
4 - don't allow new players to send /tells period until they have reached a certain level