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  1. 05-13-2016 07:51 PM #1
    cybopob
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    May 2016
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    Fashion Victim
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    Cerberus
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    Thaumaturge Lv 60

    Client does not properly load, error 2002

    Hello everyone!
    After the may 8th, I'm having a big problem with logging in. The client does not load properly, it's either all white, or all black, or the username/password part does not appear. And if I'm finally get to log in I'm having an error 2002. Yesterday I've managed to log in after an hour of failed attempts.
    I'm on PS4, and a friend of mine on mac is having the same issues.

    Does anyone have any suggestions?
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  2. 05-14-2016 12:10 AM #2
    worldofneil
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    Scott Pilgrim
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    Omega
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    White Mage Lv 100
    Try loading Internet Explorer (even if that's not your main browser you use) and go into the options there and delete the "Temporary Internet Files", then reload the game and see if it has made a difference.

    The actual login page is piggybacking off Internet Explorer, but if the cache gets messed up you can experience what you described.
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  3. 05-14-2016 12:39 AM #3
    cybopob
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    Cerberus
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    Thaumaturge Lv 60
    I'm on PS4. There is no Internet Explorer there.
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  4. 05-14-2016 12:41 AM #4
    cybopob
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    Cerberus
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    Thaumaturge Lv 60
    I'll try that with the default browser, thanks!
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  5. 05-14-2016 01:19 AM #5
    worldofneil
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    Scott Pilgrim
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    Sorry I missed that line about you being on PS4! I don't know how the PS4 version handles the login screen, but worth a try all the same.
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  6. 05-18-2016 04:04 PM #6
    cybopob
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    Cerberus
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    Thaumaturge Lv 60
    It worked! Thank you so much!
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