Frame rate and UI scaling issues
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Kalaka said:Player 05-11-2016 11:38 PM Frame rate and UI scaling issues
I got a new higher end laptop I run the game. For the first week it was golden. 60+ fps, the graphics were beautiful, could run it in borderless window mode.
Then Comes May 10th, and for seemly no reason, my fps cuts in half. I check for any new processes, started to shutdown unnecessary programs, no change in fps.
I also noticed my chat box is a lot smaller than it should normally be and the UI scale is off.
I run the game in 4k, have updated all drivers (from scratch on the driver side of things) and for about 10 minutes it was back to the way it was, 60+ fps. I change to windowed mode to open up my browser that's isn't pinned to my taskbar and all of a sudden the UI scale is off and my fps is cut in half again. Rebooting doesn't help, I deleted the ffxiv.cfg file to try to reset all my setting and start at factory setting with ffxiv and the problem doesn't change. attaching my system specs to maybe get help in solving this issue:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocumentC:\Users\joshu\OneDrive\Documents
FINAL FANTASY XIV - A Realm RebornC:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm RebornLanguage 1Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OSWindows 10 Home 64-bit (6.2, Build 9200) (10586.th2_release_sec.160422-1850)
SYSTEM_CPUIntel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
SYSTEM_CORE_NUMSYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOSFB01
SYSTEM_LANGUAGEEnglish (Regional Setting: English)
SYSTEM_MEMORY16267.805MB
SYSTEM_VIRTUAL_MEMORY2047.875MB
SYSTEM_PAGE_FILE18699.805MB
SYSTEM_STORAGEC:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 224.900GB SYSTEM_FREEDISC_SPACE 174.526GB
SYSTEM_STORAGED:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 931.202GB
SYSTEM_DIRECTX_VERSIONDirectX 12
SYSTEM_GRAPHICSIntel(R) HD Graphics 530
SYSTEM_GRAPHICS_DEVICE\\.\DISPLAY2
SYSTEM_GRAPHICS_CHIPIntel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKERIntel Corporation
SYSTEM_GRAPHICS_VRAM3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM1023.938 MB
SYSTEM_GRAPHICS_DACInternal
SYSTEM_GRAPHICS_DISPLAY_MODE3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVERigdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32
SYSTEM_GRAPHICS_DRIVER_VERSION20.19.0015.4364
SYSTEM_GRAPHICS_DRIVER_DATE1/6/2016 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGEEnglish
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURESYSTEM_SUPPORT
SYSTEM_SOUNDHeadset Earphone (Corsair VOID Wireless Gaming Dongle)
SYSTEM_SOUND_DEVICE_ID{393E8F2D-94F0-4398-84F6-98A2A4528D01}
SYSTEM_SOUND_DEVICE_NAMEUSBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION6.02.10586.0000
SYSTEM_SOUND_DRIVER_LANGUAGEEnglish
SYSTEM_SOUND_DRIVER_DATE10/29/2015 00:00:00
SYSTEM_INPUT{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAMEMouse
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAMEKeyboard
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{9374BD70-080C-11E6-8001444553540000}
SYSTEM_INPUT_NAMEGaming Mouse G600
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{36E85930-074A-11E6-8001444553540000}
SYSTEM_INPUT_NAMEKeyboard
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{36E85930-074A-11E6-8002444553540000}
SYSTEM_INPUT_NAMEKeyboard
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{36E85930-074A-11E6-8003444553540000}
SYSTEM_INPUT_NAMEKeyboard
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{A97418F0-1176-11E6-8003444553540000}
SYSTEM_INPUT_NAMEHid Interface
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
boot
FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
GMSG
Windows Shell Experience Host
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe AIR
ASIO4ALL
AVerMedia CM311B HD Capture Device 3.3.64.65
Drivers Update v1.6.2
FL Studio 12
FL Studio ASIO
Google Chrome
IL Download Manager
CyberLink PowerDVD 12
MacroEngine 2.1.5
System Backup 2.0.20160428
Adobe AIR
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
IntelĀ® Security Assist
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506
Intel(R) Wireless Bluetooth(R)
Realtek Card Reader
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
Microsoft Office
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
XSplit Broadcaster
Adobe Reader XI
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
CyberLink PowerDVD 12
Killer Performance Suite
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Asmedia ASM106x SATA Host Controller Driver
XSplit Gamecaster
Asmedia USB Host Controller Driver
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
IntelĀ® PROSet/Wireless Software
Intel(R) Chipset Device Software
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\CyberLink\PowerDVD12\PDVD12Serv.exe000018A0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe00001634
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe00001B10
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe00001C60
C:\Program Files\WindowsApps\Microsoft.Messaging_2.15.20002.0_x86__8wekyb3d8bbwe\SkypeHost.exe0000105C
C:\Users\joshu\AppData\Local\Microsoft\OneDrive\OneDrive.exe00001948
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