I know this isn't game related but I will tell u regardles.
I work at one of the biggest companies in Norway and I'm a leader among with 4-5 others at that department we work at. Now, we recently had 2 guys appying and we tested them both. However one of them was doing shitbad, like propper bad. His excuse was because it's not needed to perform 100%, as bad that sounds we told him he has to search for another job, because when you work you are there to do it 100% not half ass.
To reply to your respons, if he was never bad I wouldn't call it out, but he was so it was needed. If people wasn't bad they would never got called out, so that's their own fault, not the c*unts you mention.
Another example this ninja ilvl 210 did 700 dps in bismarck and we never killed it, I told him he can be a lot better, at first he was a bit off, since he didn't know it was that bad. 1 week later after talking to my ninja friend, whos really good his dps incrased up to 950-1.2k dps. ON a dummy it incrased by 500 almost, insane isn't it? Now he never has ANYONE ''badmouthing'' him, because they have no reason to. Just because some one said you are bad, don't ignore the fact you are, start improve, if you don't you keep getting those harsh things coming your way. If you want it to stop, improve, don't ignore it and feel bad for yoruself or make a whole group and then say how bad life is because some one was mean to you for 10 seconds saying you didn't pull of your weight.
I haven't played a lot of MMO's but there are bad seeds in any MMO, both a-holes and those who refused to take advice. Can you please tell me how people can improve if they don't take advice? Or should I just ignore the problem and think it's okay? If thats how you want it to be, you will bet for sure many will be left out in the future, not because people aren't doing their job propely, but simply because many ignore it and that leaves out people get enough and do things on their own. And the LAST THING YOU WANT IN A MMO IS TO LEAVE PEOPLE OUT Being left out is a choice, if you keep being bad, that's a choice. Improving is a choice, if you don't want to, you bet you will be left out and that's the reality.