Results 1 to 7 of 7

Hybrid View

  1. #1
    Player
    Valmar's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    446
    Character
    Valmar Atheron
    World
    Leviathan
    Main Class
    Paladin Lv 70
    Mog Station > Your Account > Add/Change Subscriptions


    that should do it.
    (0)

  2. #2
    Player
    LeviathanElite's Avatar
    Join Date
    Aug 2013
    Posts
    88
    Character
    Feanor Morgoth
    World
    Adamantoise
    Main Class
    Black Mage Lv 80
    Quote Originally Posted by Valmar View Post
    Mog Station > Your Account > Add/Change Subscriptions


    that should do it.
    It literally says "No changes have been made to your subscription or payment method."

    This makes it seem like there is an auto renewal active on my account which I DO NOT WANT ON. But usually the "Cancel Auto Renewal" Button is next to the "Cancel Service Account" and "Cancel Subscription". It is not there.

    What in the world is going on, and why is this so frustrating?
    (0)

  3. #3
    Player
    Taramin's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    107
    Character
    Taramin Skyflare
    World
    Hyperion
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by LeviathanElite View Post
    It literally says "No changes have been made to your subscription or payment method."

    This makes it seem like there is an auto renewal active on my account which I DO NOT WANT ON. But usually the "Cancel Auto Renewal" Button is next to the "Cancel Service Account" and "Cancel Subscription". It is not there.

    What in the world is going on, and why is this so frustrating?
    I think the only way to disable auto-renewal, is to pay for the time you want, then immediately cancel. You still get to login for the remaining time if you do this, it just won't top up when you hit the end of that paid time.
    (0)