I made a topic a month before 3.2 saying that with the incoming mentor roulette, SSS and the hall of the novice, they really had an opportunity and an obligation to do something about the general level of play in this game.

Needless to say that topic was swept under the run by a bunch of care-bears and topics about how we need to update the dozing animation on miqotes.

I think at this point it's safe to say that all three of those things have flopped badly. Mentor roulette is just another tome resource for most, SSS is way too vague and mechanically deficient, and hall of the novice didn't go anywhere close to far enough both in implementation and reach. SE failed and we failed SE and ourselves by not demanding more / providing better input.