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  1. 04-20-2016 01:03 PM #1
    Kerwin
    Player Kerwin's Avatar
    Join Date
    Mar 2012
    Location
    Ul'dah
    Posts
    1,148
    Character
    Kerwin Nindon
    World
    Balmung
    Main Class
    Weaver Lv 90

    Unable to log into the game or mogstation due to a broken security token.

    Hi, I have a security token installed on my phone, but my phone's screen shattered and I am no longer able to access it. I need to remove the security but I am unable to log into the mog station.

    What should I do?

    I found the emergency removal page, but I do not have the password to remove it.
    (0)
    Last edited by Kerwin; 04-20-2016 at 01:07 PM.
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  2. 04-21-2016 12:53 AM #2
    Lexia
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    You will have to contact SE to have them remove it

    http://support.na.square-enix.com/co...hp?id=496&la=1
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