AFAIK SE has always been strict on their 1 time restore policy with very little leniency. I do not imagine they intend on changing the rule since it has been in effect since XI.

I do not see any special circumstances here either. You deleted your character a second time, and now have regrets. You can't even say why you did it. I'm sure they do have a procedure for special circumstances (Being hacked, for example). But 'I hit a wall, I don't know' does not feel special.