At the following time, we experienced technical difficulties wherein players using a certain ISP may have had a difficult time logging into JP and EU data center Worlds, or were disconnected from the server.

We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

[Date & Time]
Apr. 10, 2016 9:03 to 9:10 p.m. (PDT)
Apr. 11, 2016 4:03 to 4:10 (GMT)

[Details]
・Difficulty logging in to JP/EU data center Worlds using a certain ISP
・Disconnected from JP/EU data center Worlds using a certain ISP

[Cause]
Communication failure with certain ISP pathways

[Affected Worlds]
JP/EU data center Worlds:
・Aegis
・Alexander
・Anima
・Asura
・Atomos
・Bahamut
・Belias
・Carbuncle
・Chocobo
・Durandal
・Fenrir
・Garuda
・Gungnir
・Hades
・Ifrit
・Ixion
・Kujata
・Mandragora
・Masamune
・Pandaemonium
・Ramuh
・Ridill
・Shinryu
・Tiamat
・Titan
・Tonberry
・Typhon
・Ultima
・Unicorn
・Valefor
・Yojimbo
・Zeromus
・Cerberus
・Lich
・Moogle
・Odin
・Phoenix
・Ragnarok
・Shiva
・Zodiark