I want to address a misconception I've seen in many threads, and gonna use this post as example, but this is something I've seen in far too many threads both here and Reddit.
NOTE: This is about the novice network, not the mentor status or dungeons.
The questions in the NN boil down to "how do I get a mount?" "how do I unlock dragoon?" "where do I get retainers?", the majority of questions come from players under level 30, they wont ask you how to beat titan ex or how to do an end-game rotation, they only ask for very basic stuff that anyone should be able to reply, the problem is there are times that mentors are busy and even simple questions like these end up overlooked, don't be afraid of joining and helping in the network.
This is what the NN looks like in my server
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we went from many mentors and a few sprouts to being heavily outnumbered.
So really, if you feel like helping, you don't need to be a keeper of knowledge, just be able to answer stuff a fresh player would ask, in a respectful way.
Note, I'm excluding Balmung and Gilgamesh from this discussion, because they hardly ever get actual new players compared to other servers since they are pretty much perma locked, so their NN is basically another chatting linkshell.