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  1. #1
    Player

    Join Date
    Oct 2011
    Posts
    3

    Crashing constantly - APPCRASH

    Hi

    I keep getting this error after playing the game for 10 min. which is pretty irritating

    This is the message i get from windows:


    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: ffxivgame.exe
    Application Version: 1.0.0.0
    Application Timestamp: 4e946e83
    Fault Module Name: nvd3dum.dll
    Fault Module Version: 8.17.12.8026
    Fault Module Timestamp: 4e3909fb
    Exception Code: c0000005
    Exception Offset: 001ff951
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1030
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789



    ________________________________________________________

    FFXIV information:

    Display Mode : Windowed
    Window Size: 1280x800
    Multisampling: No AA
    Drawing Quality: 8 (standard)
    BG Drawing Quality: 3 (standard)
    Shadow Detail: lowest
    Texture Quality: standard
    Texture Filtering: standard
    ___________________________

    System information:

    OS Name Microsoft Windows 7 Professional
    Version 6.1.7601 Service Pack 1 Build 7601
    System Type x64-based PC
    Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)

    ____________________________

    Graphic Card information

    Adapter Type GeForce GTX 570, NVIDIA compatible
    Adapter RAM 1,25 GB (1.342.177.280 bytes)
    Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver Version 8.17.12.8026
    Resolution 2048 x 1152 x 59 hertz
    Bits/Pixel 32
    Driver c:\windows\system32\drivers\nvlddmkm.sys (8.17.12.8026, 12,31 MB (12.909.672 bytes), 04-10-2011 19:07)


    I have tried running it in full screen and windowed. Tried updating the drives for my gtx570 and windows updates.

    There are no updates, so what could the problem be? Other games run fine?


    Hope to find a solution, because this suck, can anyone help me put )
    (0)
    Last edited by Hotmodi; 10-25-2011 at 07:52 AM.

  2. #2
    Player
    Samidare's Avatar
    Join Date
    Jul 2011
    Location
    Gridania
    Posts
    12
    Character
    Samidare Asahina
    World
    Balmung
    Main Class
    Conjurer Lv 50
    googled nvd3dum.dll because that was what is making it crash as the crash report tells you (Fault Module Name: nvd3dum.dll). it said to try uninstalling and reinstalling the graphics drivers.
    (1)

  3. #3
    Player

    Join Date
    Oct 2011
    Posts
    1

    SIMULAR PROBLEM

    Everytime I get in the game I try to bring up the map and it shuts down giving me this,

    Problem Event Name: BEX
    Application Name: ffxivgame.exe
    Application Version: 1.0.0.0
    Application Timestamp: 4e946e83
    Fault Module Name: ffxivgame.exe
    Fault Module Version: 1.0.0.0
    Fault Module Timestamp: 4e946e83
    Exception Offset: 0057b920
    Exception Code: c000000d
    Exception Data: 00000000
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 6162
    Additional Information 2: 616278bcbe5cf1043b90072001e2f85e
    Additional Information 3: dae9
    Additional Information 4: dae9bde5900508ece2c9bae3ab14d74e
    (0)

  4. #4
    Player
    Samidare's Avatar
    Join Date
    Jul 2011
    Location
    Gridania
    Posts
    12
    Character
    Samidare Asahina
    World
    Balmung
    Main Class
    Conjurer Lv 50
    @NICNAC the map is probably corrupt...
    (0)

  5. #5
    Player

    Join Date
    Oct 2011
    Posts
    3
    Well I have tried reinstall the drives but it still crashes. I even tried running it in lower resolution, but still?

    There must be some way
    (0)

  6. #6
    Player

    Join Date
    Oct 2011
    Posts
    3
    Well played last Friday and it worked without any interruptions? NICE
    (0)

  7. #7
    Player
    irongripz's Avatar
    Join Date
    Oct 2011
    Posts
    274
    Character
    Killer Kat
    World
    Excalibur
    Main Class
    Miner Lv 50
    nvd3dum.dll sounds like a video card issue. just my guess tho.
    (0)
    my house is in rebuilding stage. this house is very small and in unpopular area.
    the roof, floors, plumbing, and gas are all broke.
    my landlord fired the original crew. for not completing the job on time
    the new crew comes in and makes all kinds of promises, and shows me pics.
    now for next year i have to wait for them to finish the job.
    should I move to a more popular, bigger house rent it for same price?
    or stay in the part of my house that is not being rebuilt. but still pay same rent as others.

  8. #8
    Player
    Kittra's Avatar
    Join Date
    Apr 2011
    Posts
    349
    Character
    Kittra Thelder
    World
    Hyperion
    Main Class
    Lancer Lv 50
    I would guess that this is a video card issue, what brand of GTX 570 is it that you have Hotmodi?

    Also, there's a driver update out for Nvidia cards, version: 285.62 WHQL


    NICNAC, I would suggest reinstalling your game, it sounds like the in-game maps on your installation are corrupted like Samidare said. =\
    (0)