Lords of Verminion Shield and Search eye cannot be destroyed

[Risupoor]

(EDIT:) Problem seems to be resolved was able to accomplish the tutorial using the same steps.


Lords Of Vermions Shield and Search Eye do not take damage
Thread Title:
In Lords of Vermion (LoV) Shields and Search Eyes cannot be destroyed

This is my second time posting this due to the fact I was told there was insufficient information without any explanation. I re-read the guidelines to make sure I did not miss any requested details and I have provided all available information as well as followed the template for submitting. This bug is making it so no new players can participate in LoV since they are unable to accomplish the tutorial and gain access to the PvP version of the game or any other challenge.

ISP:
Hawaii Telcom

Type of Internet Connection:
Optic Fiber

Internet Connection Speed:
100 Mb/s

Date & Time:
3/31/2016 2000 HST

Frequency:
Noticed in tutorial on PS4 was able to recreate on PC in both tutorial and a non-rp game.
Appears to be always

World:
Goblin

Character Name:
PC- Risu Stark
PS4-Angela Argo

Retainer Name:
None

NPC Name:
None

Monster Name:
None

Class/Level:
55 SCH

Party or Solo:
Solo

Race:
Miqo'te

In-Game Time:
UNK

Area and Coordinates:
Golden saucer LoV mini game

Housing:
None

Steps:
On PS4:
Attempted Challenge one Tutorial for LoV.
Progressed as normal until you must use the Cherry Bombs to Destroy the Shield.
Moved Cherry bombs to Shield.
Unable to execute action and minions did not attempt to attack.

On PC:
Tutorial: used same steps as PC
Non-RP match:
An FC member and I qued for a Non-RP match on Lov
We both spawned four Cherry Bombs
We both moved cherry bombs to each others shields
wait to see if they would attack with no result
attempted to use the Cherry bombs action with no result
Each spawned different minions flame hatchling and small shell
Moved each set to shields and again they did not attack the shield
Attempted same process on Search eye with same results