Customer service fail

[jssanderson747]

I hate to sound like the pessimist or something here, but I hope you understand that most players that enjoy this game already know how to block out this "harassment". I appreciate that you're one of the people soldiering on, reporting each and every individual tell you receive, but if it's really so stressful to you, why don't you simply take steps to ignore it? Reserve a single chat tab to tells, use /busy all the time, disable tells entirely. All of these are incredibly valid ways to fix the problem. If it's so frustrating to you that the two man team working on this constantly isn't doing enough, I don't think anyone really knows what to tell you. It's not pointless to complain about it, but you're asking a heck of a lot for anyone to really care at this point in the game's lifespan.

[ruskie]

[*]Blacklist full (has been months)

You can usually remove blacklisted bots after a few hours/days - they tend to get removed by then. No they won't be marked as (deleted) their accounts get suspended that's all.

[Bourne_Endeavor]

Blade and Soul is F2P though. That's always a breeding ground of RMT. SE not doing anything about this on a paid sub is only due to the part RMT has to buy a copy of the game each time they get banned. Banned account = new game purchased = more money for SE.

Few accounts buy a copy of the game, but are more likely to merely pirate it someone or another. This has nothing to do with SE wanting money. Bots are an unfortunate annoyance in MMOs because Americans provide them a market. No measure SE takes will ever eliminate them anymore than advertisers struggle with a futile fight against adblock. The moment updates are made, bots scripts are altered to get around them. That, or they don't really care since they'll just make another. This is a whole business in China. You want bots to go away permanently. Find a way to curve the lazy people in NA/Eu who fund them. The reason JP servers see virtually no bot activity is because that player base won't purchase from them.

To the OP, if the abundance of bots gets to you. I suggest transferring to Balmung, Gilgamesh or other heavily populated servers. They are nearly non-existent due to how difficult it is for bots to get in.

[Luxea]

Find a way to curve the lazy people in NA/Eu who fund them. The reason JP servers see virtually no bot activity is because that player base won't purchase from them.

There really are very few people who rat out their gil-buying friends. xD At least on the EU servers...

[raelgun]

There really are very few people who rat out their gil-buying friends. xD At least on the EU servers...

Not what the point of that post, no one is asking to rat out other people, we are saying, the best method is to out compete the RMT sellers, dwindle the market for the RMT sellers to the point where they can't make a profit anymore and will leave the game as a whole, it is better to cure the root of the problem here and its the only fix right now.

[Luxea]

Dude...it's a comment. Sheesh...

[Moonleg]

Not what the point of that post, no one is asking to rat out other people, we are saying, the best method is to out compete the RMT sellers, dwindle the market for the RMT sellers to the point where they can't make a profit anymore and will leave the game as a whole, it is better to cure the root of the problem here and its the only fix right now.

I recommend you start farming tons of gil right now and give it away to anyone in need of gil ever.

That is the only way you'll ever out-compete the gil sellers.