Customer service fail

[Welsper59]

This is a stereotypical and gross misrepresentation of the industry. If they had so many stolen credit cards they wouldn't even need to sell gil. There may be some RMT companies hijacking accounts and stealing bank credentials, but if we assume that as the norm then there is literally no reason for their RMT presence in the first place, and hijacking accounts is contrary to their purpose of selling gil to those players. It makes no sense as a business model, so for arguments sake let's assume that's the exception rather than the rule.

Petty theft to the degree of applying someones credit card to a video game is hardly cause for action anywhere in the world. Plus, in no way am I implying that is solely the primary means of them being around.

Think about it for a second though. Of the amount of accounts banned in the last report, ignoring the advertising accounts since those are generally going to be trial accounts, of the 4550 accounts banned for activity, let's be conservative with your argument and assume 1000 of those are paid accounts by RMT so they can reach higher levels (as they clearly do). No stolen accounts or anything bad attached to it. That's $13,000 to $15,000 from one month of those 1000 accounts. And this happens every month. Which makes more sense in the grand scheme of things? That they're paying that much money out of their pocket? Or that they're going about things in a shady way?

Firstly, it seems kind of harsh to compare gil-buyers to thieves, murderers and rapists. It's against the ToS, but that's about it. Secondly, these businesses can't exist without a web presence, and certainly not without someone being able to log onto said site and buy their wares.

Taking down an RMT account is like cutting the head of a hydra; two more will appear in its place. Take down the body of the beast, and the whole thing comes tumbling down. Of course, no one said the beast would be easy to kill otherwise it would have been done already.

The point is behavior. You're not going to stop someones behavior and choice to act on it. I could have very much chosen something less harsh, such as some random player botting. Either way, it doesn't matter. People are going to be bad no matter what you or anyone tries to do.