I've encountered a reporting system in another game that I truly think would benefit the FFXIV community.

Add a selection in the menu when you click a players name in chat for Report RMT Advertisement. The function of the heading is rather simple: Blacklist the target, copy the last 10 lines the target sent, and forward them to the individual(s) responsible for investigating the reports.

By adding one menu item you've made it less time consuming than having to generate a ticket for the GMs. I'm sure that the GMs would appreciate not having to use the copy & paste function as much!

With a faster system to blacklist and report the spammers to the appropriate department, more of these annoyances will be on the receiving end of the ban hammer and, hopefully, less of them in our chat window!