I am currently also having the same issue and I am on PS4 as well.

Character Configuration < Log Windows Settings < Log Filters < Log Filters Windows

No matter what I do it doesn't allow me to change the ones that are yellow off or the ones greyed out on. I found holding the X down and scrolling down while holding and quickly selecting another keeps them highlighted, but after hitting circle while holding X down and pressing Apply looked to work, only for me to turn back to the page and they are all back to what I didn't want them as again.

I seriously think this is a real big bug going on with the PS4 users. Since, my bf is playing it on PC and he's not having the same issues.