been having the same issue for a week at least now, contacted them in game.
more BS excuses, dont know either if i will keep playing this, everything since heavensward has been a piece off crap.
they have shown to me multiple times they wont change anything for the better, that community has been reduced allready by their screw ups and everything they try to do solve the crap they did just keeps making it worse.
yoshi said they want to make this game last for 10+years, while in fact they should allready start merging servers
guess this is what we have come to expect from SE