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  1. #1
    Player

    Join Date
    Oct 2011
    Posts
    4

    Cant open anything

    I have a nvidia geforce GTX 260 graphics card and I cant do any thing on the game and it does get old to restart ever 5 mins and cant buy new armor. before the path everything ran good and now I'm stuck with low level armor. What can I do the fix the problem and another thing I'm level 27 conjuror on Fabul server and no raise spell I have been trying to get that also, but don't know what time of day it was because I never new I was supposed to get it at level 14. any feed back in how to fix these problems will be appreciated.
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  2. #2
    Moderator Ashvrei's Avatar
    Join Date
    Feb 2011
    Posts
    68
    Hello,

    We're sorry to hear about your being unable to use certain menus within the game. If this is still occurring, we suggest contacting our support center at the following link:
    http://support.na.square-enix.com/ > FINAL FANTASY XIV > Contact > Get Support.
    Support Center is open Monday through Friday between 9:00am to 6:00pm PST.
    If you are still experiencing this problem after these suggestions, you are welcome to post another thread in the "In-Game Bugs" section detailing your results and we will be able to provide some additional support.

    In terms of the raise spell, can you please let us know how you are confirming that you do not have it in your list with the following information:

    ISP:
    Type of Internet Connection:
    Internet Connection Speed:
    Date & Time:
    Frequency:
    Character Name:
    Race:
    World:
    Class/Rank:
    In-Game Time:
    Steps:
    1.
    2.
    3.

    Thank you,
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  3. #3
    Player

    Join Date
    Oct 2011
    Posts
    4
    ISP: Charter Communication
    Type of Internet Connection: High Speed Broad band
    Internet Connection Speed: 8.8 Mbps
    Date & Time: date and time unknown because I didn't know I was supose to get the spell at level 14
    Frequency:
    Character Name: Kodiak Storme
    Race: Dunesfolk Lalafell
    World: Fabul
    Class/Rank: Con 28
    In-Game Time: Unknown
    Steps:
    1. I open menu
    2. click on traits
    3. seen a spell list but raise was not in there and I was suposed to get it at level 14
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  4. #4
    Moderator Qeepel's Avatar
    Join Date
    Feb 2011
    Posts
    483
    Thank you for the additional information Kodiak,

    I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and official FFXIV forums. Thank you again!

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