Macro Problem

[CupCake]

Platform: Windows
ISP: Time Warner Cable
Type of Internet Connection: Cable
Internet Connection Speed: I have no idea, its cable and its fast enough and has no effect on this issue.
Date & Time: This has been happening since 1.19. All day every day since then.
Frequency: Always
Character Name: Cup Cake
Race: Miqo'te
World: Lindblum
Class/Skill Rank: Every class and rank.
Area and Coordinates: Happens everywhere.
Party or Solo: It happens 100% of the time regardless of in a party or solo.
NPC Name: None
Monster Name: None
In-Game Time: Happens 100% of the time no matter what time in game it is.
Steps:
If I change any macros or make new ones they do not register as being changed.
I will try to explain.
Changing a Macro.
1) Say I was going to change an equipment macro for a new weapon. (Example. /equip mh "Steel Dolabra" to /equip mh "Plumed Mythril Pickaxe")
2) So I go in and replace /equip mh "Steel Dolabra" with /equip mh "Plumed Mythril Pickaxe" in the macro config. And then I exit out of the macro config.
3) When I go and hit the macro. it will say /equip mh "Steel Dolabra" which is what the macro used to be instead of what it is now which is /equip mh "Plumed Mythril Pickaxe".
4) When I recheck the macro config it shows my change in the config but when I hit the macro it still uses the old macro.
*Note* This happens with every macro regardless of any changes I make to them. And the macro config shows every change Ive made to them but its been over a week now and it still uses the old macros from a week ago.

Creating a New Macro.
1)So if I would like to create a new macro, I go into the macro config and make my macro.
2) I exit the macro config and go to hit the macro. And The new macro I just made is not on the macro bar, it never shows up.
3) I recheck the config and it shows the macro is made in there but the bar never updates to show it so I cannot use it.
*Note* Ive tried hitting the macro even though it does not show up on the bar but it does not work.

I dont know how macros are really saved in game. But it seems like my old macros are like saved in the system somehow and no matter how I change them in the macro config the changes do not take effect. I think it is important to say that when I log out of the game and back in again all the changes I made to the macros still show in the config even though the changes have not taken effect with the macros yet.

[Umo]

It doesn't look like an in-game bug since macros are working correctly for everybody else. May I suggest to post this issue at Technical Support forum? You should get more accurate help by posting there, I guess...

[CupCake]

Thanks for the advice but I am going to keep it here for now. It looks like the technical support forum is more for client crashing and stuff like that.

[Qeepel]

Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:

When you create a new thread, please use the following template and try to include as much detail as possible.

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Specify which platform was in use to play the game.("PlayStation2", Windows, and/or Xbox 360)

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.

Always
Sometimes
Once (Did not reproduce)
Unknown


Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

World:
World where the issue occurred.

Class/Skill Rank:
Class and skill rank of your character when the issue occurred.

Physical Level:
Physical level of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time:
Please list the in-game time that the issue occurred.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.

What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
If you were using macro commands when the issue occurred, please include the details of the command.
In case the error message appeared when the issue occurred, please include what the message said.


*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

Thank you.

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[CupCake]

I have updated the thread into template form. I hope that helps.

[Geesus]

Creating a New Macro.
1)So if I would like to create a new macro, I go into the macro config and make my macro.
2) I exit the macro config and go to hit the macro. And The new macro I just made is not on the macro bar, it never shows up.
3) I recheck the config and it shows the macro is made in there but the bar never updates to show it so I cannot use it.
*Note* Ive tried hitting the macro even though it does not show up on the bar but it does not work.

Ok first things first; this doesn't make sense. When you say "macro bar" do you mean the action bar? Second, what are you using to set off your macros; standard keyboard, a Game pad like a Logitech G13? Also, a screen shot would be really helpful to post so we can see what you see. As Umo said, this is not system wide therefore this usually dictates a local issue either with your PC or with a mistake in the setting of the macro. And I assume with your Level, you have done this before? Third, you can not add actions such as casts or attack moves to a macro without having them in your action bar; either rows.

I know personally, I had just redone about 11 or so Macros this weekend and had no issues.

[CupCake]

The Macro bar is different from the action bar as they are 2 different bars. Also I am using a normal keyboard to trigger them. If you read the problem it is equipment macros and it is not my fault they are all correct. I make a macro in the macro config and literally it does not show up on the bar so I cannot trigger it. And before you ask I am not stupid I checked every bar to just make sure. The macro is perfect and its not my PC. If it was a problem with the macro it would still show up on the bar.

[CupCake]

So I found a post somewhere about something similar to this issue and their solution worked. I deleted the macro file and let it make a new one and remade all my macros and everything works perfectly again. I guess something was wrong with the file or something. Iono all I know is it is fixed now ^^.

[Qeepel]

Thank you for the additiona information CupCake,

I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and official FFXIV forums. Thank you again!

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