There has been a lot of talk over all of the in game and hardware problems that the team is working hard to fix, but has anyone looked at how broken the billing for this game is?

A base fee plus $3 per character. If you want 2 characters, you are already at a cost that is higher than other MMOs per a month. Is Square-enix still going to charge $1 a month for retainers? That will make it even harder!

There has been no mention to my knowledge as to whether or not retainers purchased would be applied to all playable characters or just one playable character.

Allowing players to have multiple avatars with different race/looks/builds beyond what a barber shop would provide feels like something modern MMOs provide without charging extra.

Maybe I could manage $1 per additional playable character, but $3?! How much money do you think the average gamer has?

I agree SE deserves to make money on their investment. But is there a technical reason we have to pay extra for something that feels like the norm in other MMOs? Why can't I buy a game card (or crysta card for that matter) in my local game store as a payment option? Why can't I give SE my credit card directly to you? I don't want to go through a third party and have yet another account I need to manage to play the game I want. I don't want to do business with this third party.

When you fix the game, please fix the broken billing practices too. If there is a more appropriate place to discuss this, I don't know it. Honestly, I'm not sure if anyone at square-enix listens if they are not the ones who watch these forums. It is a discouraging feeling when I get a pre-canned response. I like the responses on these forums better.

I want to pay for this game, but the billing practices need to make sense and be as clearly communicated as every other aspect of this game!