I'm not saying this can be solved with finality. I am saying that there are easy things SE could have done years ago, and for some reason they have not done them. There is no auto blacklist/report feature. There is no management of who can send you /tells. There is no mechanism by which, when a certain number of people report RMT in a short time, the offending parties are promptly cut off to prevent further spam. The staff seems to have done very little beyond banning certain patterns of /tells, and it's just not effective.

Why not treat your thousands of paying customers with the respect with which you moderate your forums? Pretend that you care and help us. We spend good time reporting these RMT to you, and all we get in return is more RMT to report. I notice I can't even type a long thread-starter here. You're clearly on top of this forum situation. Now get on this FFXIV situation.