FC Chest Looting

[Anethum]

Recently our Free Company had a user who looted our FC chest and left. The GM response was less than helpful.

When first reported, I was told an investigation was started. When asked about policy, I was told nothing could be done about the items taken, despite the system having information about what was taken and when. When talking with a GM, I was told following an investigation it could be anything from a warning to suspension. Not termination, suspension.

Why do GMs not have the tools to correct this? It was even suggested in the report I post about the service here. Other MMORPGs have no problem dealing with griefing like this with impunity, so why is a top MMO giving a pass to players disrupting the time and effort of entire free companies, something against the user agreement?

SE needs to give its GMs tools and permissions to intervene in cases of FC chest looting, along with harsher penalties regarding the disruption of free companies in this manner.

Edit: This thread is not about trying to displace fault for the theft from myself, but for addressing game response after events like this happens. Systems should be in place to provide more aid those who are victims of this action, and the consequences for doing it are too lenient for how many people you can effectively harm with it. If your response is focused entirely on preventative action, then it ignores the second half of that statement and one of the primary purposes of the thread.

[Zodiar]

I don't think GMs can intervene considering it's technically you guy's fault for not watching the permissions you have on your ranks.

[Synrin]

I don't think GMs can intervene considering it's technically you guy's fault for not watching the permissions you have on your ranks.

Oh boy, don't you just love people like this? For all you know, they might have trusted the guy, he might have been a crafter or w/e, and then he decided to do this. He could've been a friend but the relationship went sour. So what are you saying? That only the FC leader should have access to it? But wait, even the leader can take things for personal profit and just take everything others have been depositing for the greater good. Oh my, what a paranoia, we might as well not have the chests to begin with.

[KaijinRhada]

My opinion on this, only a few people should have access to the FC chest, and it should be carefully considered who gets that privilege. Yeah, things might have started off well, only to go south later, but that's a risk people take when you allow people access to it. Anyone with access to the chest can invite risk of stolen goods, but it's always going to fall to the people that can promote to judge their character before giving them access. Even with careful consideration, it's still going to be on the top rung on what should be allowed and what isn't per rank. If you don't organize ranks and privileges, and bank tabs with such and event in mind, I'm not sure what to tell you.

It sucks that it happened, but you're still responsible for allowing it, which is why people have to take steps to minimize any such loss.

[TheCurls]

Why do GMs not have the tools to correct this? It was even suggested in the report I post about the service here. Other MMORPGs have no problem dealing with griefing like this with impunity, so why is a top MMO giving a pass to players disrupting the time and effort of entire free companies, something against the user agreement?

I'm sure they do have the tools to correct it. The reason they're not correcting it isn't ability or inability to do so. It's that the onus is on the Free Company master to set the ranks properly and invite people they trust into the ranks with more and more permissions. If your FC master set the base rank to have full access and just invites whoever to the FC, then the blame lies squarely on them.

[Anethum]

That doesn't change that it's disruption and griefing.

These tools are considered required in other games, and to deny them along with harsher penalties is to leave major portions of your userbase open to griefing of this nature.

They are aware that tools like this are important, as they included instructions on how to request them in the policy response.

[Zodiar]

That doesn't change that it's disruption and griefing.

These tools are considered required in other games, and to deny them along with harsher penalties is to leave major portions of your userbase open to griefing of this nature.

They are aware that tools like this are important, as they included instructions on how to request them in the policy response.

However, you FC leader give the person the tools to take from your chest freely.
You can't fault SE if you allow free access to newcomers

[Ashkendor]

why is a top MMO giving a pass to players disrupting the time and effort of entire free companies, something against the user agreement?

They aren't necessarily giving them a pass. They don't return the items to you, but that doesn't mean that the thief goes unscathed. The GM's simply aren't allowed to tell you whether or not the player was punished because of their privacy policy.

Having the FC permissions set up incorrectly is ultimately the fault of the FC leadership.

[Anethum]

They aren't necessarily giving them a pass. They don't return the items to you, but that doesn't mean that the thief goes unscathed.

When talking with a GM, I was told following an investigation it could be anything from a warning to suspension. Not termination, suspension.

Again, it's still disruption and griefing.

[FaileExperiment]

Again, it's still disruption and griefing.

It is neither of these things. Your FC Master set the permissions that explicitly allowed them to loot the chest. SE cannot (or should not, imo) intervene based on what you claim you or your FC Masters intentions were. That's exactly why they have permissions in the first place. If this former member had permission to loot the chest, then they effectively (jointly, with anyone else who has access) owned all items they had access to. How could it be griefing to remove items you own?