If FFXIV developers catered to the "majority", there would be no endgame raids, there would be no extreme primals, there would be no Gold Saucer, there would be no, high end crafting, there wouldn't be an endless amount of pets, and so on. PvP has had a very small amount of development time allocated to it, as have some of the features I've mentioned. Should we follow in their footsteps and remove all of that, to satiate one kind of player? Why should SE focus on 2% of raiders when they could focus on the 50%+ who enjoy the MSQ? That kind of thinking is silly. FFXIV would not be as successful as it is today if it only appealed to one kind of player, period.
Now, I know you said it shouldn't be removed, but FFXIV
isn't failing. It's the only MMO that has maintained a subscription for so long in recent time, it's clearly doing something right. What MMORPGs have failed the subscription model in recent times? The ones that focus on one subset of players while ignoring the rest, Wildstar and its "hardcore" appeal, SWTOR and its story focus, WoW is losing subscribers as there's nothing to do apart from raids, and even then they rarely release raids. I don't know why people are harsh towards PvP when it barely gets any focus at all. I dislike Hildibrand as much as one can dislike Hildibrand, and while I do think the efforts spent on animating those cutscenes could be better spent properly animating the MSQ I'm not going to request its removal, I don't enjoy crafting but I'm not going to request they stop focusing on that especially when a rather small amount of people are actually high end crafters. I'm not going to complain about Savage raids, the resources spent in developing mechanics for those Savage raids could
easily amount to 2-3 extra floors, but I'n not going to request its removal even though it's an even smaller set of players.
Play what you enjoy and move on.
