if 11 was your only mmo just know its standard now a day for a server to be only down for 20-30 minutes for hot fixes.
XIV takes 2 hours to change a fishing rod. Or atlesat when Tanaka was in charge I'm sure after the new servers come in we'll be a bit more up to date.

As for the item lists and shiet YG is working on it fortunately and thank twelve they are!