I have three PC's on which I have installed FFXIV. The two desktops seem to have no problem. However, I also have a laptop with the game installed. For some reason, when I use the config button in the updater/launcher, the DirectX switch is greyed out and it will not let me turn it on.

The system is running Windows 7 which I believe means DirectX 11 is available, and the system info button in the updater/launcher includes a line that identifies the DirectX version as DirectX 11. But it still will not let me turn that switch on.

Can anyone give me a clue on something I can look it in that system that might be making the updater/launcher believe I can not run DirectX 11? (Is it possible that the problem is occurring because I am using only the built in display?)