My biggest issue with the service is that it is all automated.Its like theres no staff on hand daily to work with the players that may have issues. And like I said before they had told me that it was all good, to drop the undesired gear, tell them the time\day it was dropped and the desired items would be mailed to me. Maybe if they didnt take a damn week to finally tell me oh sorry we messed up and now you're not going to get what you want, it would be a different story, but it did take them a week, and they did misdirect me and i started going a different way with my red scrips.Yes the initial mistake was mine, someone told me the new red scrip accessories\belt were meldable and i blew my load on them blindly.