Blocked area access Ghamro Mines

[Ashenshugar]

Thread name: During Kobold Beast tribe quests, I find I cannot go through doors to access areas to complete quests/talk to NPC's, even though other players are not having this problem
Time: March 2, 2016 around 4:00PM Aust. EST
Frequency: Happened day before as well on different quest same area
World name : Excalibur
Character name: Ashenn Shugar
Retainer name:
NPC name: N/A
Monster name: N/A
Class/level: Dark Knight/ lvl 56
Party or solo: solo with choco ( and without choco)
Race: Hyur male
In-game time:
Area and coordinates: outer Lanocea Ghamaro Mines X22.4, Y9
Housing: None
Steps:While doing daily Beast tribe quests, i have encountered this problem ocurring in the Kobold Beast tribe quests, today it ocurred while trying to complete "Angry Angry Acolyte" I needed to obtain a Mark II limpet bomb, from ghamaro mines X21. Y10.2 to get there i had to pass through a door at X22.4 Y9, the door opens on aproch, but I am unable to pass the threashold and continue on, I had companion out and so dismissed and tried without companion, also tried changing jobs, logging out and back in, nothing worked, I found I could not target anything beyond door, other players or mobs, this also occurs at other similar door in Ghamaro mine, while it does not seem to be affecting other players, I called a GM and my situation was witnessed by GM Zuhyramm, I have not encountered this issue before and only in last 2 days while trying to coplete Kobold Beast tribe quests


OS Name Microsoft Windows 10 Home
Version 10.0.10586 Build 10586
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MSI
System Manufacturer Micro-Star International Co., Ltd.
System Model GE72 2QE
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-5700HQ CPU @ 2.70GHz, 2701 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. E1791IMS.10E, 7/07/2015
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale Australia
Hardware Abstraction Layer Version = "10.0.10586.0"
User Name MSI\dkcam
Time Zone E. Australia Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 12.1 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 13.1 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

[Legion88]

I don't know for sure, but have you talked to this on kobold NPC outside the mines who brings you in this special area?
The NPC sits on a tube near the bomber ovens before the mines.

[Mholito]

You're going down the wrong path. You are supposed to take the path to the south from 22,4:9,0. Not keep going to the west.