That's what bothering to take your time to report people comes in. EVERY game online has some kind of 'elitist prick', and they don't give a damn what age someone is or their experience in the game. Ignore them, report them, move on. Don't let the few ruin it for the rest. (Don't expect GMs to know everything that happens in the game if you're too lazy to report someone)

And there is literally no reason for SE to add heroes from other FF installments, even as 'NPCs' for dungeons. Sure, we had Lightning visit the game, but that was literally a cross promotion, same with DQX and FFXI (Due to big events in said games). They have had reasons to show a few characters from other titles of theirs', not just 'lets bomb the game with NPC heroes!' And we've had previous games' bosses show up in special dungeons/trials/ect. It's nice to have some reappearing faces in the game (I.E. old memorable bosses), but what you're suggesting would honestly make me hate the game (I would pull my hair out if Squall shows his arse in XIV).

They get a lot of money from what they have in the mogshop right now, Odin's mount, the marriage packages, tons of costumes and special dyes, and every holiday just about they've put the previous year's glamours in the shop as well.

Like it's been said in this thread already. This is a MMORPG....not a game you play by yourself.

(And to the op here, you can hit 'edit' to bypass the 1000 character limit)