FF XIV Game crashing on Direct X 11 Still

[Zalamarr]

Just purchased a Gigabyte R9 380 and i am crashing on Direct X 11 after about 20-30 min. Screen goes black but i can still hear music forcing me to restart PC. I have read numerous threads about this and other people are still having the same problem and wonder if there is a fix besides playing on direct x 9. Its a brand new card and running on max settings my temp isnt going over 60c so its not overheating.

[MyNameGotPicked]

I had a similar problem with the R9 390x, I uninstalled the driver through device manager (under display adapters) then reinstalled them but didnt update to the 16.??? hot fix.
then i reinstalled the game and it works fine. not sure if itll work for you but i just thought id chime in.

[Zalamarr]

Can anyone else who has had problem verify this works? Going to take up most of my night reinstalling this game just want to see anyone who has had same problem with AMD 300 series card fixed it the same way.

[Souleater13]

Can anyone else who has had problem verify this works? Going to take up most of my night reinstalling this game just want to see anyone who has had same problem with AMD 300 series card fixed it the same way.

DX11 has never worked without crashes using R9 380 in FF14. R9 390 originally had same issue but there was a driver update that fixed that. Many posts in this forum and AMD forum about the 380 since the gpu and heavensward were released for the crash issue...no fix yet, at least from what I seen, DX9 is the "workaround"..

[Zalamarr]

A 16.2 Hotfix came out yesterday. Im going to install when i get home and hopefully that fixes it. If not im returning the card and getting a GTX 960. This is ridiculous.

[Souleater13]

A 16.2 Hotfix came out yesterday. Im going to install when i get home and hopefully that fixes it. If not im returning the card and getting a GTX 960. This is ridiculous.

I tried that last night and still crashed....