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  1. 02-25-2016 12:45 AM #1
    Talligan
    Player
    Talligan's Avatar
    Join Date
    Jul 2011
    Posts
    34
    Character
    Talligan Lonewolf
    World
    Coeurl
    Main Class
    Marauder Lv 46

    Need a more user-friendly website

    My wife and I are just getting back into the game and we have some thoughts about the entire process that we needed to navigate:
    - basic idea is that the current store front/web user interface is horrendously complicated.

    - I had no idea where to go to re-download FFXIV. There is not a single link to download the game from anywhere, in either the mog station of the lodestone. I had to google it and go through the 'trial download' website.

    - I want to upgrade to heavensward but I can't find a 'buy/upgrade' button anywhere on the site. I am assuming I need to go over to the square enix store page, but that is also confusing. Why can't that just be done through the mog station? Keeping everything in one place reduces the barrier to entry.

    Edit: I found the 'buy heavensward' link tucked away under 'What is Final Fantasy XIV' but the link took me to the european store page despite having registered with a North American account??
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  2. 02-26-2016 09:43 AM #2
    VerySmall
    Player
    VerySmall's Avatar
    Join Date
    Nov 2015
    Posts
    39
    Character
    Very Small
    World
    Balmung
    Main Class
    Conjurer Lv 60
    To download game, follow the link from official web, and to upgrade, you can do so through Mog Station ' .')/
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