We would like to share information regarding the recent technical difficulties on the Mana and Gaia data centers.
Immediately following the release of Patch 3.2, the duty matching system became overloaded with too many duty registrations, which also affected the servers responsible for changing areas and logging in. Since these servers are used by entire data centers, the affected data centers went down.
We are currently investigating this situation with the highest priority. Once we have verified the fix, we will apply the fix to the affected data centers in an emergency maintenance.
Information regarding the details of the issue will be shared at a later time after the fix.
The development and operations teams working on promptly resolving this situation thank you for your patience and understanding.
We sincerely apologize for the inconvenience this is causing.