PS4 Error CE-30022-7

[Sorrel]

same here. I opened the game on ps4, did the automatic launcher update, and then when it tried to reopen, got the error message:

Cannot start the application.
(CE-30022-7)

Tried multiple times to open, but always the same message

[DarcFayt]

Still nothing. No update from Square Enix.
Tried rebuilding database, switching users, unplugging routers and power cords, restarting PS4, and contacted SONY only to be told that I should refer to Square Enix. Nothing worked.

And we have not even a freaking official explanation yet. Not only are we stripped of our chances to explore 3.2 with our friends, not only do we miss out on tons of Gil earnings on day 1 of patch, but we have also already lost a day out of our subscriptions that we of course are entitled to receive back.

Official explanation, update, fix and subscription extension immediately.

well i can tell you from experience (having just done it myself) deleting the game and re-installing it got it working for me, all my hotbars were still the same and nothing was really different

[Spiroth]

well i can tell you from experience (having just done it myself) deleting the game and re-installing it got it working for me, all my hotbars were still the same and nothing was really different

Sadly, there's no way I can re-download 40 GB of data because the cost to my ISP will be roughly equivalent to a 6 month subscription to FFXIV just to give an example.
This is unacceptable, because nowhere did it say in the patch notes or when I subscribed for 6 more months 2 weeks ago, that this would happen.

This isn't a solution. Especially since FFXIV is the only PS4 game that locks me out of my console when it updates and I can't even play other games, because unlike all other games, it doesn't download patches in the background.

Yes, I'm mad.

[aesteval]

For everyone having issues with the CE-30022-7 error: what sort of hard drive is in your PS4. I upgraded to a SSD+HDD hybrid 5 weeks ago and still had my PS4's original hard drive. I put the original drive back in and was able to successfully update.

Of course Primal is down now...

[Spiroth]

For everyone having issues with the CE-30022-7 error: what sort of hard drive is in your PS4. I upgraded to a SSD+HDD hybrid 5 weeks ago and still had my PS4's original hard drive. I put the original drive back in and was able to successfully update.

Of course Primal is down now...

I have the Default PS4 HDD.

[DarcFayt]

Sadly, there's no way I can re-download 40 GB of data because the cost to my ISP will be roughly equivalent to a 6 month subscription to FFXIV just to give an example.
This is unacceptable, because nowhere did it say in the patch notes or when I subscribed for 6 more months 2 weeks ago, that this would happen.

This isn't a solution. Especially since FFXIV is the only PS4 game that locks me out of my console when it updates and I can't even play other games, because unlike all other games, it doesn't download patches in the background.

Yes, I'm mad.

sorry man forgot about the people with data caps, it seems they did some server maintenance not too long ago so they are looking into things at least. But you are right about the borked launcher it needs to be addressed

[Matrinka]

Agreed. Luckily, deleting and reinstalling worked for me.

But it shouldn't have had to be this way. I shouldn't have had to waste about 7 hours redownloading something I already had due to a patch. Hopefully SE addresses the matter. I understand that accidents happen, but after looking here and at Reddit, this problem is pretty widespread. They need to make a statement of some sort. Ignoring the problem, and those affected, is just bad manners.

[della]

i regretted upgrade my hdd....

[Spiroth]

20 hours after maintenance ended. Square Enix is silent on this issue caused by their update. You don't get to not acknowledge it Square Enix, you don't get to sleep on it and relax when you run a Global service with subscribers from all time zones on the Planet.

You should be communicating with us, be fixing it right now, and don't forget that in 4 hours I'm entitled to a 1 day subscription extension.

i regretted upgrade my hdd....

The reason is not this. I have the default PS4 HDD and I have this error.

[Spiroth]

How can this not even be acknowledged officially yet?

It's been 31 hours and 18 minutes already and we still can't get in our game.

Acknowledge it, fix it immediately and extend our stolen subscription. Not that this will fix the ruined experience for us.