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Thread: laptop

  1. #1
    Player
    sheltie1's Avatar
    Join Date
    Mar 2016
    Posts
    1
    Character
    Sheltie O'collafirth
    World
    Moogle
    Main Class
    Thaumaturge Lv 16

    laptop

    when i try to get final fantasy14 on my laptop, i'm told my account has been compromised.
    help!!!
    (0)

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Is this the message about suspicious activity and you need to reset your password? That happens each time you try to connect from a different IP address (definitely each time you connect from a new location, but possible for a home to also get multiple IPs in the same day depending on the ISP).

    If this is what it is, the fix is simply to add a security token to your account (either the software token on smartphones or a physical token which they sell for a low cost). Doing that removes the IP check from your account (because someone would need your security token to login) and also you get a free teleport in game for having one added!
    (1)