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  1. #1
    Player
    mbncd's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    1,383
    Character
    Crystal Dreams
    World
    Sephirot
    Main Class
    Alchemist Lv 88

    Billing charging old value

    Edit:

    I made a mistake in my calculations, I was only counting my character fee once instead of 6 times for a 6 month period. There still stands the huge discrepancy between dollars and Euros though so in the end I was still charged considerably more than I should have been (over AU$64, US$66, instead of $47).



    __________________________________________________________________________

    Original post pre billing commencing:

    I read on the Lodestone news that we could set up our billing any time from now on. Yet when I try to do so, the Click and Buy site (my only payment option here in Australia) is still charging the old prices, rather than the pre 2.0 discounted prices. For example, to set up 180 days of payments in advance, the base fee (sans characters) should cost $29.94, plus a $3 per character fee (of which I have only 1 right now), but I'm being billed like this:
    "Options Continued Automatically Service Fee
    Crystal
    Dreams
    Selbina
    EUR 18.00
    Basic Service EUR 41.94
    Bulk Service Discount EUR -12.00
    Total EUR 47.94"

    Please get this sorted out so that I can set up my billing options. Thank you.
    (0)
    Last edited by mbncd; 01-07-2012 at 01:51 AM.