Server maintenance

[Cherie]

OMG not maintenance.......!?! :P

10hrs is kind of short really considering the other major updates they have done.

The data centers and stuff are all over the world... I'd be surprised if all this stuff didn't have to be synchronized in some way. Ten hours covers having a human being being awake in every time zone during normal hours pretty much all over the world at some point during that time. It's a nice thing to have human beings being conscious at the controls when stuff could break. I'm sure they could do it faster but like, I'd rather it be a sure thing that it gets done right.

[Lexia]

Are you new here? Games always goes down the night before the patch date.

[Pence]

A JP company takes the game down for update/maint during JP work hours.....


Are you seriously serious? Ok ok, sorry. Let's ask them to take it down during their night hours. When less are working. When people are no on hand to fix the broken. Ok ok bae. You got this all thought out.

[Dualgunner]

The only thing I rate as more annoying than this thread is the sheer amount of "Suck it up OP" posts.

Cuz I see more "Suck it up OP" posts on more threads than I do this type of complaint thread. But yeah, go on telling OPs to suck it up guys, great use of time.

[Pence]

The only thing I rate as more annoying than this thread is the sheer amount of "Suck it up OP" posts.

Cuz I see more "Suck it up OP" posts on more threads than I do this type of complaint thread. But yeah, go on telling OPs to suck it up guys, great use of time.

So you're saying you see a lot of 'suck it up' threads? Perhaps the XIV (forum) community just doesn't want it? Should they just sit by and not have a discussion about it...on a forum....?

[Ashkendor]

@OP - they do it at that time for a reason. If they aren't careful, a small portion of players would get the jump on the weekly tome cap and end up permanently ahead of the rest of the playerbase. The game's kept down through weekly reset so this won't happen.

The only thing I rate as more annoying than this thread is the sheer amount of "Suck it up OP" posts.

Cuz I see more "Suck it up OP" posts on more threads than I do this type of complaint thread. But yeah, go on telling OPs to suck it up guys, great use of time.

The only two things I rate as more annoying are "suck it up OP" posts and posts complaining about "Suck it up OP" posts.

[Waeksyn]

All maintenance is planned to finish in a 5 hour time window (0:00 to 05:00 PST). Start times are backed up from there depending on the time required.

That finishing time makes the update complete in the middle of the Japanese afternoon (likely for key resources to complete the patching). This makes the game available after patch for the Japanese prime time late afternoon. Given that most maintenance is less than 4 hours, this puts the entire maintenance activity within a normal Japan business day.

Most major patches have been planned for 24 hours. Patch 2.3 was planned for 8. This is planned for 10.

You can read into the above whatever you want. Based on the stats, I would guess the times are planned for operations resource availability and has nothing to do with customer impact. This is contrary to most IT maintenance activity I've seen in NA, where the work is always planned for the least customer disruption.

[Dualgunner]

@OP - they do it at that time for a reason. If they aren't careful, a small portion of players would get the jump on the weekly tome cap and end up permanently ahead of the rest of the playerbase. The game's kept down through weekly reset so this won't happen.



The only two things I rate as more annoying are "suck it up OP" posts and posts complaining about "Suck it up OP" posts.

We needed all three to make this thread the trifectum of suck lol

[Pence]

@OP - they do it at that time for a reason. If they aren't careful, a small portion of players would get the jump on the weekly tome cap and end up permanently ahead of the rest of the playerbase. The game's kept down through weekly reset so this won't happen.



The only two things I rate as more annoying are "suck it up OP" posts and posts complaining about "Suck it up OP" posts.

So much wrong here. They expect AS8 to be down within 2 weeks (I give it 5 days).

[CyrilLucifer]

Someday there will be a maintenance with a window people don't complain about.

Maybe.

Possibly.