Unable to continue EX primals after Leviathan... HELP!

[XolniraRaeck]

Time: Roughly 7:30 PM 2/20/16
Frequency: Once
World name: Malboro
Character name: Xolnira Raeck
Monster name: Leviathan EX
Class/Level: Bard 59
Party or solo: Party (undersized)
In-game time: Unknown
Area and coordinates: Leviathan EX Trial
Steps:
1. Began Leviathan EX for the first time, had quest to do it.
2. Wiped and began second attempt, then my internet connection cut out.
3. Reset modem and router and logged back in.
4. By the time I got back, they had killed Leviathan and everyone had left. I was alone in the instance with just the exit portal.
5. Upon leaving, I found the Leviathan EX quest was missing from my log.
6. Went to Urianger in the Waking Sands to turn in the quest, all he has is the unavailable Shiva EX quest (When I believe he should have Thornmarch EX to give me after having defeated Leviathan EX)
6. I checked the 'Completed Quests' tab of the Journal, to find it was listed there, without having turned it in.
7. I am now unable to continue the questline to do the rest of the Extreme primal trials... PLEASE HELP!

Connection Specs
- Cable 60/15 Charter
- Cisco modem with Linksys router

Model Number of the PlayStation®4 You Are Using
- Model Number: CUH-1001A

Information About the Peripherals You Are Using
-Type: Controller, Keyboard, USB Hub
-Maker: Sony, R8, iLuv

[Ashelia_Ferron]

If I recall, Thornmarch EX unlocks before Leviathan.

Also the next EX primal, Ramuh (which is required to unlock Shiva EX) unlocks in New Gridania, in front of the Twin Adders area. Not in the Waking Sands

[XolniraRaeck]

Nope! Well, I checked at all the Grand Company places, and there's only the unavailable quest there for the Ramuh EX that tells me I have to do Thornmarch EX first...

[Legion88]

Thornmarch EX is available in the Walking Sands after Thornmarch hard is cleared during the story, same for Levi Ex
After Thronmarch EX and Levi Ex, Ramuh Ex is available in front of the Adders HQ in New Gridania and after Ramuh Ex Shiva Ex will be available.