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  1. 02-18-2016 02:05 AM #1
    QT_Melon
    Player
    QT_Melon's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    1,150
    Character
    Qt Melon
    World
    Cactuar
    Main Class
    Bard Lv 100

    Void Ark Cutscne in Neverending Journey Broken - Audio but no Video PS4

    This has been tested with other players and may be PS4 specific but it appears the intro video file for Void Ark is damaged since you cannot replay correctly in the Neverending Journey. It is completely black with audio playing.


    Time: Any
    Frequency: Every Time
    World name: Cactuar
    Character name: QT Melon, Multiple characters
    Retainer name: N/A
    NPC name: N/A
    Monster name: N/A
    Class/Level: 60
    Party or solo: Both
    In-game time: Any
    Area and coordinates: Mist
    Housing: Yes
    Steps:
    1. Go to Neverending Journey in House or Inn
    2. Go to where you play cutscenes for dungeon/raid intros
    3. Scene does not play video, just black with audio


    Connection Specs
    - Type of internet connection/provider - Time Warner Cable
    - Modem maker/model number - Motorola Surfboard

    Model Number of the PlayStation®4 You Are Using
    - Model Number: N/A
    (0)
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  2. 02-18-2016 06:02 PM #2
    Inzoum
    Player
    Inzoum's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    373
    Character
    Inzoum Zimia
    World
    Masamune
    Main Class
    Goldsmith Lv 90
    You can find the PS4 model number on the sticker on the back. They'll need that.
    (0)
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  3. 02-18-2016 09:03 PM #3
    TSLsmokey
    Player
    TSLsmokey's Avatar
    Join Date
    Oct 2015
    Location
    Limsa Lominsa
    Posts
    146
    Character
    Josh Corvus
    World
    Mateus
    Main Class
    Red Mage Lv 80
    Adding on to this, this is not a ps4 exclusive issue as I have this on both my PS4 and my laptop(which is an HP Envy 15j) and it occurred shortly after my first attempt of Void Ark on my laptop to see if it could run it. I actually thought it was only me so it's both heartening and disheartening to know I'm not the only one.
    (0)

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