Not sure where to put this, since its not a technical issue or an in game bug.

I received the Cloud attire (720 days) 172 days ago, which means I am currently on 892 days. According to mogstation, I have been subscribed for 810 days, but that hasn't changed since this time last week.

The next reward should be at 840 days, but I have not reeived this yet. Not sure what to do next to get this sorted.

I did buy the PC version which would have given me an extra 30 days, but that was over a year ago, so before I got the Cloud gear.