At the time below, our payment agency’s systems experienced technical difficulties causing errors when using credit cards or ELV for the actions below.
We are pleased to announce that the issue has been addressed, and we apologize for any inconvenience this may have caused.

[Date & Time]
Feb. 5, 2016 2:06 p.m. to 2:42 p.m. (PST)
Feb. 5, 2016 22:06 to 22:42 (GMT)

[Details]
Errors being displayed when using credit cards or ELV for the following:
・Registering or changing payment method
・Charging for Square Enix Crysta
・Purchasing a Security Token
・Service Account selection
・Retainer Services
・Upgrading to the Digital CE version
・Applying for the World Transfer Service
・Applying for the Character Renaming Service
・Purchase of Optional Items