Quote Originally Posted by Nezerius View Post
Re-read your post on page 1, it certainly seems to suggest a survey after nearly every activity, with the possibility of a survey log (which I think would be silly in itself).
Your post indicates a survey happening after finishing Castrum, after a first match in the Feast, after clearing a floor, after clearing a dungeon, etc.
Indeed the part I was arguing against is the idea of a pop up. I never suggested it pop up. I was suggesting it be after specific activities, but not necessarily every activity.
This is an MMO, not a fast food chain, not a store chain. An MMO doesn't need a similar rate of surveys, just once every major patch is enough.
It's a business which is selling a product to a consumer. There are a lot of similarities. Consumer satisfaction is not limited to retail and fast food.
I think you think a bit too highly of the playerbase. There's plenty who just don't care about giving feedback like this, who will just ignore the surveys. They just play the game for fun, when they stop having fun, they just move onto another game.
I think there will be plenty of people who do no fill it out, fill it out incorrectly and troll it. However, I think the majority wouldn't, and they would be cast as outliers. Regardless, I also think that decisions wouldn't be based solely off the surveys, but they would simply help fill in knowledge gaps of their already vast amounts of data.