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  1. #1
    NOC NOC_NA's Avatar
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    All Primal Data Center Worlds Technical Difficulties (Feb. 6)

    We are currently experiencing technical difficulties with all Primal data center Worlds causing players to become disconnected from certain instanced content and become unable to log back in.

    The issue is being addressed, and new updates will follow as additional information becomes available.

    We apologize for any inconvenience this may cause.

    [Date & Time]
    From Feb. 6, 2016 7:38 a.m. (PST)
    From Feb. 6, 2016 15:38 (GMT)

    [Issue Details]
    ・Disconnected from certain instanced content
    ・Unable to log back in

    [Cause]
    Server program issue

    [Affected Worlds]
    All Primal data center Worlds:
    ・Behemoth
    ・Brynhildr
    ・Diabolos
    ・Excalibur
    ・Exodus
    ・Famfrit
    ・Hyperion
    ・Lamia
    ・Leviathan
    ・Malboro
    ・Ultros
    (9)

  2. #2
    NOC NOC_NA's Avatar
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    May 2011
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    Recovery from All Primal Data Center Worlds Technical Difficulties (Feb. 6)

    At the time below, we experienced technical difficulties with Primal data center Worlds causing players to become disconnected from certain instanced content and become unable to log back in.

    We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

    [Date & Time]
    Feb. 6, 2016 7:38 a.m. to 9:08 a.m. (PST)
    Feb. 6, 2016 15:38 to 17:08 (GMT)

    [Details]
    ・Disconnected from certain instanced content
    ・Unable to log back in

    [Cause]
    Server program issue

    [Affected Worlds]
    All Primal Data Center Worlds:
    ・Behemoth
    ・Brynhildr
    ・Diabolos
    ・Excalibur
    ・Exodus
    ・Famfrit
    ・Hyperion
    ・Lamia
    ・Leviathan
    ・Malboro
    ・Ultros
    (1)