I have been using a one time token with my cell phone for several months now and have not yet received the free second teleport that users of the one-time password users are suppose to receive as mentioned on the lodestone page. I have contacted customer service who directed me to contact a GM who then in turn told me to submit a bug here.

I have the token activated, I use it every time I log on. I can think of nothing that I am doing wrong and have checked multiple times to see if I have received the second teleport while in-game(which I have not). None of the channels I have contacted have given me any advice to see if this is a result of my own personal error or not so I do not know what additional information I could offer other than I do indeed have the token active on my account as I use it every time I log on.

Thank you for your time