Hello everyone.

A friend of mine who is currently playing the game with me has been experiencing weird latency issues as of late that cause her receiving to drop to 0. She can still play the game and communicate, but all NPCs/players/mobs disappear from the screen. She has checked numerous PC-side programs such as her firewall, but they don't seem to be the problem. Would anyone happen to know how to fix this? Sorry if I'm a bit vague.