Unfortunately Jason33w is incorrect. The purpose of that thread and my inquiry is to investigate a specific error, a ‘30002’ error that many people are receiving. General latency issues, while problematic, are not what I’m looking for in that particular thread.

For general latency issues, we have a Knowledge Base article available on the SQUARE ENIX Support Center website, that may be of assistance. I have provided a link below:

What do I do if I’m experiencing connectivity issues?